Healthcare AI Account Executive

heidihealth.com.au; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare benefits

401k match

Learning budget

Recharge days

Health & wellness stipend

Job summary

Heidi in New York is seeking an Applied AI Specialist to manage and grow a U.S. customer portfolio within a specialty-focused pod.

You will build trusted relationships with executives, clinicians, and operations leaders, and translate customer needs into deployments that demonstrate measurable value. In this quota-carrying, consultative role, you’ll drive adoption, renewal, and expansion, develop business cases, and collaborate with Clinical Engineers to deliver successful implementations across

Qualifications

• 3+ years in a client-facing role such as management consulting, sales, account management, private equity, or a GTM or operations role at a technology company.
• Experience independently managing customer relationships or workstreams with measurable outcomes.
• Relationship-led commercial approach with initiative to identify growth opportunities and follow-through.
• Strong product intuition and ability to learn and explain AI technologies in customer workflows.
• Technical fluency to understand implementation requirements and collaborate with Clinical Engineers.
• Experience building business cases linking product capabilities to customer priorities and value.
• Sound judgment prioritizing work, handling ambiguity, and escalating risks appropriately.
• Clear communication across clinical, operational, and executive audiences; adapt level of detail.

Responsibilities

• Own and grow customer relationships.
• Drive adoption, expansion, and renewal.
• Translate workflow challenges into practical solutions.
• Develop hands-on product fluency with Heidi’s products.
• Partner on implementation with Clinical Engineers and stakeholders.
• Manage account health including adoption, seat utilization, and renewal visibility.
• Prioritize opportunities and forecast with accurate account plans.
• Collaborate across teams and align on priorities and trade-offs.

Skills

Client-facing

Relationship management

Sales & GTM

AI product fluency

Technical fluency

Business case development

Communication

Cross-functional collaboration

Job description

Heidi in New York is seeking an Applied AI Specialist to manage and grow a U.S. customer portfolio within a specialty-focused pod.

You will build trusted relationships with executives, clinicians, and operations leaders, and translate customer needs into deployments that demonstrate measurable value. In this quota-carrying, consultative role, you’ll drive adoption, renewal, and expansion, develop business cases, and collaborate with Clinical Engineers to deliver successful implementations across