Healthcare Advocate

TEKsystems; Arizona; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Job summary

TEKsystems in Tempe, AZ is seeking an experienced healthcare benefits specialist for a contract role. You will research and identify healthcare options, coordinate services, and communicate with providers and members daily to confirm availability and requirements.

Applicants should have healthcare administrative experience, strong customer service, and the ability to manage multiple cases with attention to detail.

Qualifications

• Experience in a healthcare administrative or patient-facing role (doctor’s office, hospital, front office, insurance-focused customer service, etc.)
• Experience collaborating with providers and reviewing medical documentation
• Strong customer service skills with comfort handling outbound calls
• Highly organized, self-motivated, and able to manage competing priorities

Responsibilities

• Research and identify available healthcare options for members using the care navigation platform
• Coordinate services such as imaging (MRI, CT, ultrasound), physical therapy, surgeries, and other medical services
• Communicate with healthcare providers via outbound calls, email, and fax to confirm availability, services, and requirements
• Review medical documentation and fax clinical notes or paperwork when required
• Work with out-of-network providers to pursue single case agreements when in-network options are unavailable
• Provide accurate benefit information to members by researching plan details within internal systems
• Communicate professionally with members via phone and email on a daily basis
• Manage multiple cases simultaneously while maintaining strong attention to detail and follow-through
• Work independently after training, seeking guidance when needed

Skills

Customer service

Call center

data entry

healthcare industry

Job description

Job Description

Job Description

Description

• Research and identify available healthcare options for members using the care navigation platform
• Coordinate services such as imaging (MRI, CT, ultrasound), physical therapy, surgeries, and other medical services
• Communicate with healthcare providers via outbound calls, email, and fax to confirm availability, services, and requirements
• Review medical documentation and fax clinical notes or paperwork when required
• Work with out‑of‑network providers to pursue single case agreements when in‑network options are unavailable
• Provide accurate benefit information to members by researching plan details within internal systems
• Communicate professionally with members via phone and email on a daily basis
• Manage multiple cases simultaneously while maintaining strong attention to detail and follow‑through
• Work independently after training, seeking guidance when needed

Skills

Customer service, Call center, data entry, healthcare industry

Top Skills Details

Customer service,Call center,data entry,healthcare industry

Additional Skills & Qualifications

• Experience in a healthcare administrative or patient‑facing role (doctor’s office, hospital, front office, insurance‑focused customer service, etc.)
• Experience collaborating with providers and reviewing medical documentation
• Strong customer service skills with comfort handling outbound calls
• Highly organized, self‑motivated, and able to manage competing priorities

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Aug 18, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pu