Customer Service Representative

TEKsystems; Tempe (AZ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Job summary

TEKsystems in Tempe, AZ is seeking a Customer Service Representative to work in a call center environment. You will handle inbound calls, follow up on inquiries, and address questions about prior authorization and general information while entering data accurately.

The role emphasizes high quality and attention to detail, with daily call volumes measured for quality and accuracy. This onsite position uses multiple systems to track communications with customers.

Qualifications

• Customer service representative role in a call center.
• High attention to detail and accuracy in data entry.
• Ability to use multiple systems to track information.

Responsibilities

• Handle inbound calls and some follow-up calls.
• Answer questions on prior authorization and general inquiries.
• Enter information accurately with attention to quality and data accuracy.

Skills

Call center

Customer service

Computer literacy

Education

Entry Level

Job description

Description

Customer service representative working in a call center environment

Handling inbound calls and some follow up calls

Answers calls and questions on prior authorization, general questions and some confidential information

Great customer service with high level attention to detail. Entering information accurately

Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.

Utilize multiple systems and programs to track information and update communication with customers

Skills

• Call center
• Customer service
• computer literary

Top Skills Details

• Call center
• Customer service
• computer literary

Experience Level

Entry Level

Job Type & Location

This is a Contract to Hire position based out of Tempe, AZ.

Pay And Benefits

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&DD for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Tempe,AZ.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.