Healthcare Administrative Specialist II

Family & Children's Services; Norman (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Family & Children's Services in the OKC/Norman area seeks an Administrative Assistant II to provide skilled secretarial and administrative support to assigned leadership and clinical teams.

You will greet visitors, manage calls, support patient-facing staff, maintain files and the agency's electronic health records, and help create efficient office workflows while upholding a professional, compassionate environment.

Qualifications

• Must have a high school diploma or equivalent.
• Preference given to individuals with 1+ year of administrative experience in healthcare.
• Basic proficiency with Microsoft Office software.

Responsibilities

• Greet and assist all visitors and clients in a courteous, professional manner.
• Handle calls, answer questions, and direct inquiries with effective telephone etiquette.
• Assist with complaints and difficult client situations, maintaining professionalism and empathy.
• Maintain knowledge of agency and community services and use EHR to support staff and clients.
• Disseminate internal communications (messages, faxes, emails, memos) and prepare correspondence.
• Maintain organized files and manage shared drives or cloud storage.

Skills

Communication

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

MS Office

EHR software

Job description

Family & Children's Services in the OKC/Norman area seeks an Administrative Assistant II to provide skilled secretarial and administrative support to assigned leadership and clinical teams.

You will greet visitors, manage calls, support patient-facing staff, maintain files and the agency's electronic health records, and help create efficient office workflows while upholding a professional, compassionate environment.