Healthcare Administrative Coordinator

Three Pillars Senior Living Communities; Dousman (WI); On-site; USD 33,062 - 39,537; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision & FSA

Company Paid Life Insurance

Short- and Long-Term Disability

Retirement Savings Plans

Tuition Reimbursement & Scholarships

Employee Referral Bonuses

Wellness Programs

Employee Assistance Programs (EAP)

Emergency Loan Assistance

Job summary

Three Pillars Senior Living Communities in Dousman, WI is seeking a dedicated Support Services Coordinator. This full-time role involves maintaining resident health records, handling staff scheduling, and overseeing clinic operations. Candidates should have a high school diploma and 2+ years in a medical office, along with strong organizational and communication skills. The position offers a salary of $24 to $28.70 per hour along with benefits like paid time off and medical insurance. Join a team that values compassion and community.

Qualifications

• 2+ years in a medical office setting, including scheduling and administrative coordination.
• Strong organization and communication skills required.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Maintain accurate resident and health services records.
• Coordinate staff scheduling, including PTO and call-ins.
• Process payroll for service associates and licensed staff.

Skills

Medical office management

Staff scheduling

Communication skills

Organization skills

Proficiency in Microsoft Office

Knowledge of medical terminology

Education

High School Diploma

Additional training in medical office management

Tools

Electronic Medical Records (EMR)

Job description

Support Services Coordinator

Full Time | Day Shift

NEW, INCREASED PAY: $24-$28.70/hour

Make a difference with Three Pillars Senior Living Communities, located in Dousman, WI! Rated the BEST Senior Care Community in Wisconsin, we're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun!

Why Join Three Pillars?

Our Team Members Say It Best - You'll Be

• Valued for your dedication and compassion
• Empowered to grow-both professionally and personally
• Inspired by a strong culture of care and collaboration
• Welcomed into a close-knit, mission-driven community

What You'll Do

As a Support Services Coordinator, you'll play a key role in keeping our clinical and administrative operations running smoothly:

• Maintain accurate resident and health services records
• Coordinate staff scheduling, including PTO and call-ins
• Process payroll for service associates and licensed staff
• Manage clinic scheduling and physician coordination
• Schedule and track resident medical appointments and follow-ups
• Prepare and manage documentation for appointments, labs, and reports
• Submit monthly billing for clinic and à la carte services
• Coordinate transportation for resident appointments
• Communicate changes in resident condition to nursing leadership
• Provide basic first aid and emergency response support as needed

Support Services Coordinator Requirements

• High School Diploma
  • Additional training in medical office management preferred
• 2+ years in a medical office setting, including scheduling and administrative coordination
• Staff scheduling experience
• Proficiency in Microsoft Office and Electronic Medical Records (EMR) systems
• CNA or First Aid certification a plus
• Medical terminology familiarity
• Strong organization and communication skills
• Ability to manage multiple priorities with attention to detail

Benefits & Perks

(* For full time employees working 30+ hours per week)

• Paid Time Off
• Medical, Dental, Vision & FSA
• Company Paid Life Insurance
• Short- and Long-Term Disability
• Retirement Savings Plans
• Tuition Reimbursement & Scholarships
• Employee Referral Bonuses
• Wellness Programs
• Employee Assistance Programs (EAP)
• Emergency Loan Assistance

About Three Pillars

Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. We're dedicated to enriching the lives of older adults by meeting their social, physical, and spiritual needs through a full continuum of care, including:

• Independent Living
• Assisted Living
• Memory Care
• Short-Term Rehab
• Long-Term Skilled Nursing

Join a team where your work truly matters. Apply today and grow your career with Three Pillars-where care feels like family.

Salary: $24 - $28.70 per hour