Healthcare Administrative Associate - Swing Shift

Sentara Health; Norfolk (VA); On-site; USD 41,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with Employer Match

Paid Time Off

Educational Assistance

Tuition Assistance

Life Insurance

Job summary

Sentara Norfolk General Hospital in Norfolk, VA is seeking a Full-time Administrative Associate for the Swing Shift (2 p.m.–10 p.m.). The role supports the unit with clerical tasks, patient records, appointment scheduling, and handling patient inquiries to ensure high-quality care.

The successful candidate will be the first point of contact for patients, families, and visitors, collaborating with medical staff and management to maintain smooth operations and excellent customer service.

Qualifications

• High School Grad or Equivalent (Required).
• Excellent Customer Service Experience (Preferred).
• Clerical Experience (Preferred).
• Computer Savvy with Microsoft Office (Excel and Word) Knowledge (Preferred).
• Medical Office Experience (Preferred).
• Transferable skills in call center or customer service apps (Preferred).

Responsibilities

• Provide clerical support and administrative tasks for the unit.
• Manage patient records, schedule appointments, and handle inquiries.
• Serve as the first point of contact for patients, families, and visitors.
• Collaborate with medical staff and management to ensure quality care.

Skills

Excellent Customer Service

Clerical Experience

Microsoft Office

Medical Office Experience

Call Center Experience

Education

High School Diploma or GED

Tools

Excel

Word

Job description

Sentara Norfolk General Hospital in Norfolk, VA is seeking a Full-time Administrative Associate for the Swing Shift (2 p.m.–10 p.m.). The role supports the unit with clerical tasks, patient records, appointment scheduling, and handling patient inquiries to ensure high-quality care.

The successful candidate will be the first point of contact for patients, families, and visitors, collaborating with medical staff and management to maintain smooth operations and excellent customer service.