Healthcare Admin & Scheduling Clerk

NeuLife Rehabilitation; Michigan; On-site; USD 36,000 - 48,000; Full time

Job summary

NeuLife Rehabilitation of Michigan is seeking an Accounting Clerk to support leadership and departments with administrative and financial duties from admission through discharge. You will coordinate clinical schedules, appointments, transportation, documentation, and records, while communicating with team members, residential staff, providers, families, and external stakeholders.

Join a team focused on compassionate care and compliance.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Two or more years of administrative coordination, scheduling, healthcare, or related experience preferred.
• Experience working with individuals with developmental disabilities, traumatic brain injuries, or other related conditions preferred.
• Strong attention to detail and ability to organize and prioritize multiple assignments within established deadlines.
• Strong written and verbal communication skills.
• Professional customer service when interacting with persons served, families, providers, staff, visitors, and external stakeholders.
• Proficiency in Microsoft Office and the ability to learn electronic medical record, scheduling, and other administrative systems.
• Ability to handle confidential and sensitive information and to work effectively across departments and follow procedures.
• Must successfully complete all required background checks and employment screenings.

Responsibilities

• Greet visitors with professional front-office assistance.
• Answer, triage, and transfer incoming calls promptly.
• Manage daily mail: open, sort, and distribute.
• Scan invoices into Bill.com; maintain records.
• Record provider payments in financial tracking sheets.
• Place and track approved supply orders per procedures.
• Coordinate vendor communications and escalate issues when needed.
• Update admissions, location changes, and discharges in PCC.
• Schedule clinical activities and adjust daily schedules.
• Coordinate medical appointments and transportation with teams.
• Monitor appointment frequencies and identify scheduling gaps.
• Notify staff and families about schedule changes or cancellations.
• Track prescription expiry dates and relay needs to nursing staff.
• Process clinical documentation per CPT guidance.
• Monitor PCC and other docs; follow up on missing records.
• Prepare weekly census reports for residential and clinical data.
• Distribute routine communications to external stakeholders.
• Maintain required documentation in client files per CARF and program rules.
• Handle daily census updates in designated systems.
• Perform other duties as assigned.

Skills

Administrative coordination

Scheduling

Healthcare workflow

Attention to detail

Verbal & written communication

Customer service

Microsoft Office

Confidential information handling

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Bill.com

PointClickCare (PCC)

EMR system

Job description

NeuLife Rehabilitation of Michigan is seeking an Accounting Clerk to support leadership and departments with administrative and financial duties from admission through discharge. You will coordinate clinical schedules, appointments, transportation, documentation, and records, while communicating with team members, residential staff, providers, families, and external stakeholders.

Join a team focused on compassionate care and compliance.