Healthcare Admin & Recruiting Operations Manager

Socket.dev; Westerville (OH); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

401(k)

Medical/dental/vision insurance

Short-term disability insurance

Long-term disability insurance

Life insurance

Paid Time Off (PTO)

Paid holidays

Job summary

Serenity Behavioral Health Services is seeking an Administrative Operations Manager to oversee HR, onboarding, credentialing, benefits coordination, and daily office operations.

You will recruit and onboard staff, maintain employee and credentialing records, coordinate benefits, support multiple offices, and ensure smooth day-to-day operations.

Ideal candidate is organized, proactive, with strong communication and IT skills; experience with BambooHR is preferred. Healthcare experience a plus.

Qualifications

• Experience in HR, recruiting, operations, healthcare administration, or office management.
• Experience with BambooHR HRIS preferred.
• Recruiting and interviewing experience preferred.
• Healthcare credentialing experience preferred.
• Experience with insurance companies, Medicaid, or Medicare is a plus.
• Strong computer and Microsoft Office skills.
• Excellent written and verbal communication.
• Behavioral health or healthcare experience is preferred.

Responsibilities

• Recruiting, Hiring, and Onboarding; help Serenity find and hire talented professionals and ensure strong onboarding.
• Create and maintain accurate job postings through BambooHR and Indeed.
• Review resumes and applications and identify qualified candidates.
• Coordinate interviews between qualified candidates, the CEO, and Clinical Director.
• Maintain timely and professional communication throughout the recruitment process.
• Complete required new-hire tasks and documentation.
• Provide HR Orientation and position-specific onboarding information.
• Credential eligible staff with insurance companies and applicable payers; maintain credentialing information.
• Help ensure Serenity and its providers remain current with active insurance panels, Ohio Medicaid, and Medicare.
• Maintain and oversee employee records in BambooHR.
• Attend administrative, clinical, and other meetings as requested.
• Provide updates, information, and input related to HR and operational matters.

Skills

Human Resources

Recruiting

Operations

Healthcare admin

Office management

Microsoft Office

Communication

Healthcare experience

Tools

BambooHR

Job description

Serenity Behavioral Health Services is seeking an Administrative Operations Manager to oversee HR, onboarding, credentialing, benefits coordination, and daily office operations.

You will recruit and onboard staff, maintain employee and credentialing records, coordinate benefits, support multiple offices, and ensure smooth day-to-day operations.

Ideal candidate is organized, proactive, with strong communication and IT skills; experience with BambooHR is preferred. Healthcare experience a plus.