Healthcare Admin & Records Clerk

Southeast Iowa Regional Medical Center; West Burlington (IA); Presencial; USD 20.000 - 28.000; Jornada completa

Descripción de la vacante

Southeast Iowa Regional Medical Center is seeking a detail-oriented administrative support colleague. The role supports front-desk duties, mail processing, records management, and routine EMR data entry to ensure smooth daily operations.

The position emphasizes customer service, strong communication, and familiarity with Microsoft Office applications. Evening or weekend shifts may be possible based on department needs.

Formación

• H.S. Diploma or GED required.
• Medical Terminology preferred.
• Microsoft Office (Word, Excel, PowerPoint, Outlook) preferred.
• Experience in the medical field preferred.
• Strong customer service and communication skills.
• Familiarity with EMR/EHR systems.
• Ability to manage phone calls, mail, records, and scheduling.

Responsabilidades

• Answer telephones and direct calls to appropriate staff.
• Collect, sort, distribute, or prepare mail, messages, or deliveries.
• Compile reports and correspondence.
• Enter information in EMR.
• File and maintain records.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Hear and resolve complaints from customers or direct them to the appropriate person.
• Operate office equipment such as fax machine and copier.
• Perform general office and administrative support tasks.
• Prepare and process paperwork for admissions and discharges and enter data into EHR.

Conocimientos

Customer service

Medical terminology

Office administration

Communication skills

EMR data entry

Medical field experience

Educación

H.S. Diploma or GED

Herramientas

Microsoft Office

Descripción del empleo

Southeast Iowa Regional Medical Center is seeking a detail-oriented administrative support colleague. The role supports front-desk duties, mail processing, records management, and routine EMR data entry to ensure smooth daily operations.

The position emphasizes customer service, strong communication, and familiarity with Microsoft Office applications. Evening or weekend shifts may be possible based on department needs.