Unit Clerk – Patient Services & Admin Support

Emory Healthcare; Atlanta (GA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits starting day 1

Student Loan Repayment Assistance

Family-focused benefits

Wellness incentives

Ongoing mentorship and leadership

Job summary

Emory Healthcare is seeking an administrative support professional to handle front-office tasks, patient records, and coordination with physicians. The role emphasizes accuracy, confidentiality, and responsiveness in a busy healthcare setting.

Responsibilities include answering calls, transcribing orders, maintaining documentation, and supporting scheduling and supply management, all within Emory's patient-centered environment.

Qualifications

• A high school diploma or equivalent.
• One year previous clerical experience and experience with various personal computer software applications.

Responsibilities

• Answers unit/department telephones and greets visitors according to departmental procedure; screens calls and takes messages or refers caller/visitor to appropriate staff member.
• May page staff member if necessary.
• Receives and transcribes physicians' orders according to established guidelines.
• Records, updates, and maintains information in patient records in accordance with department protocol and federal, state and organizational guidelines.
• Routes records to appropriate department or staff and maintains confidentiality of information.
• Operates standard office equipment including telephones, copiers, fax machines, and computers.
• Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
• Responds to patient requests via patient intercom system.
• Relays information to appropriate staff for immediate attention.
• Arranges for medical tests, supplies, equipment treatment and special dietary needs as ordered by a physician.
• Enters and retrieves data related to patient charges and supply orders to include daily reconciliation of patient charges to ensure accurate patient billing process.

Skills

Clerical skills

Education

High school diploma or equivalent

Tools

PC software

Job description

Emory Healthcare is seeking an administrative support professional to handle front-office tasks, patient records, and coordination with physicians. The role emphasizes accuracy, confidentiality, and responsiveness in a busy healthcare setting.

Responsibilities include answering calls, transcribing orders, maintaining documentation, and supporting scheduling and supply management, all within Emory's patient-centered environment.