Patient Concierge & Medical Records Coordinator

Southeast Mississippi Rural Health Initiative, Inc.; Hattiesburg (MS); On-site; USD 26,000 - 36,000; Full time

Job summary

Southeast Mississippi Rural Health Initiative, Inc. is seeking a Medical Receptionist to support the Health Center by updating medical records, greeting patients, and handling front-desk operations with a focus on confidentiality and professional communication.

The role involves cash handling, appointment scheduling, and coordination with multiple clinic locations. The candidate will work across SeMRHI locations, with potential local and out-of-state travel, and must have basic computer skills

Qualifications

• Demonstrates written and oral communications.
• Able to perform multiple tasks while maintaining accuracy.
• Must understand confidentiality and privacy in handling patient information.
• Basic computer and typing skills required.

Responsibilities

• Update patient information at each visit.
• Greet patients and visitors courteously.
• Balance cash box and deposits; process payments.
• Verify insurance and collect fees.
• Schedule appointments and manage no-shows/cancellations.
• Faxes with other locations as needed; print and mail medical records.

Skills

Written and verbal communication

Multi-tasking

Customer service

Basic record keeping

Education

High school diploma or GED

Job description

Southeast Mississippi Rural Health Initiative, Inc. is seeking a Medical Receptionist to support the Health Center by updating medical records, greeting patients, and handling front-desk operations with a focus on confidentiality and professional communication.

The role involves cash handling, appointment scheduling, and coordination with multiple clinic locations. The candidate will work across SeMRHI locations, with potential local and out-of-state travel, and must have basic computer skills