Healthcare Admin Coordinator: Patient Services & Billing

University of Denver; Denver (CO); On-site; USD 30,000 - 34,000; Full time

Job summary

The University of Denver is seeking a Clerical Healthcare Administrator to support the Health and Counseling Center (HCC) and Student Affairs operations in Denver, CO. This role focuses on patient services, billing support, and records management to ensure efficient clinic workflows.

You'll interact with students and staff, manage scheduling, maintain electronic records, and assist with communications, all while upholding HIPAA and FERPA compliance.

Qualifications

• Associates Degree or 2-5 years customer service in a healthcare environment.
• Working knowledge of Microsoft Office Suite.
• Knowledge of basic office equipment (phone, fax, copier, etc.).
• Computer data entry experience: typing minimum 40 words per minute.
• Working knowledge of medical billing and coding.

Responsibilities

• Interacts with patients and staff in a courteous manner and handles inquiries.
• Schedules, confirms, reschedules, and cancels appointments per protocols.
• Scans and updates patient electronic medical records and billing records.
• Answers calls and routes messages, provides routine information by phone/email.
• Maintains awareness of billing processes and accounts receivable tasks.

Education

Associates Degree or 2-5 years healthcare customer service experience

Tools

Microsoft Office

Electronic Medical Records

Job description

The University of Denver is seeking a Clerical Healthcare Administrator to support the Health and Counseling Center (HCC) and Student Affairs operations in Denver, CO. This role focuses on patient services, billing support, and records management to ensure efficient clinic workflows.

You'll interact with students and staff, manage scheduling, maintain electronic records, and assist with communications, all while upholding HIPAA and FERPA compliance.