Healthcare Admin Assistant - Patient Scheduling

Oswego Health; City of Oswego (NY); On-site; USD 24,000 - 29,000; Full time

Job summary

Oswego Health is seeking an Administrative Assistant for the Medical Practice to support clinicians and practice leadership. The role involves scheduling patient appointments in the EHR, verifying insurance, and handling administrative tasks with discretion.

Strong communication and customer service skills are essential, along with the ability to maintain confidentiality and work collaboratively within a team.

Qualifications

• Associate’s degree or equivalent preferred.
• Customer service experience preferred.
• Health care experience preferred.

Responsibilities

• Schedule and manage patient appointments in the electronic health record.
• Verify insurance coverage prior to appointments.
• Check in/out patients and collect co-pays.
• Coordinate paperwork, records, and communications.
• Prepare reports, correspondence, and meeting minutes.
• Maintain confidentiality of patient and vendor information.
• Attend meetings and participate on committees as directed.

Skills

Word processing

Typing

Spreadsheets

Database development

Verbal communication

Written communication

Customer service

Team collaboration

Resource management

Education

Associate’s degree

Job description

Oswego Health is seeking an Administrative Assistant for the Medical Practice to support clinicians and practice leadership. The role involves scheduling patient appointments in the EHR, verifying insurance, and handling administrative tasks with discretion.

Strong communication and customer service skills are essential, along with the ability to maintain confidentiality and work collaboratively within a team.