Compassionate Medical Office Administrative Assistant

Oswego Health; City of Oswego (NY); On-site; USD 24,000 - 29,000; Full time

Job summary

Oswego Health in Fulton, NY is seeking an Administrative Assistant to support our medical practice operations. This non-exempt role works under onsite leadership to schedule appointments, manage records, and ensure smooth daily clerical functions.

You will handle patient interactions, insurance verifications, billing support, and document preparation while maintaining confidentiality and contributing to patient care quality. Associates degree and healthcare exposure preferred.

Qualifications

• Associate’s degree and/or three years related experience preferred.
• Customer service experience preferred.
• Health care experience preferred.

Responsibilities

• Schedule, reschedule or cancel patient appointments.
• Verify insurance coverage for patients prior to their scheduled appointments.
• Check patients in and out for their appointments using the electronic health record system.
• Ensure all patients paperwork, demographics, insurance information, etc. is up to date.
• Collect patient co-pays and other payments as required.
• Receive and screen telephone calls, providing information with discretion and courtesy.

Skills

Word processing

Typing

Spreadsheet

Database development

Verbal communication

Written communication

Active listening

Team collaboration

Education

Associate degree

Job description

Oswego Health in Fulton, NY is seeking an Administrative Assistant to support our medical practice operations. This non-exempt role works under onsite leadership to schedule appointments, manage records, and ensure smooth daily clerical functions.

You will handle patient interactions, insurance verifications, billing support, and document preparation while maintaining confidentiality and contributing to patient care quality. Associates degree and healthcare exposure preferred.