Healthcare Accounts Associate II — Client Success

Kaiser Permanente; Pleasanton (CA); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Kaiser Permanente in Pleasanton, California is seeking an Account Management Associate II to support account strategy and customer communications within the NCAL service area. You will aid data collection, coordinate with customers, brokers, and consultants, and assist with renewal activities.

The ideal candidate shows strong attention to detail, solid communication, and teamwork, with the ability to work under guidance to meet KPIs and maintain CRM data accuracy in a fast-paced healthcare

Competenze

• High School Diploma or GED or equivalent with 2+ years in a corporate office.
• Accident and Health Insurance License (California) within 3 months of hire.
• Preferred: Bachelor's degree in Marketing, Finance, Business Administration, or a related field.

Mansioni

• Collaborate with the team to obtain and share basic information and provide feedback.
• Follow daily instructions to complete routine tasks with supervision.
• Support customer relationships and renewal activities, coordinating with engagement teams.

Conoscenze

Ambiguity Management

Attention to Detail

Communication

Critical Thinking

Cross-Group Collaboration

Decision Making

Dependability

Problem Solving

Teamwork

Influencing Others

Formazione

High School Diploma or GED

Bachelor's degree

Descrizione del lavoro

Kaiser Permanente in Pleasanton, California is seeking an Account Management Associate II to support account strategy and customer communications within the NCAL service area. You will aid data collection, coordinate with customers, brokers, and consultants, and assist with renewal activities.

The ideal candidate shows strong attention to detail, solid communication, and teamwork, with the ability to work under guidance to meet KPIs and maintain CRM data accuracy in a fast-paced healthcare