Health & Wellness Specialist, Part Time, Ashburn

iCRYO - One Loudoun; Ashburn (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly pay + commission

Discounts on wellness services and products

Supportive and team-focused environment

Opportunities for growth and advancement

Job summary

iCRYO - One Loudoun is looking for a motivated Health and Wellness Specialist to enhance guest experiences. This part-time role involves greeting guests, explaining services like Cryotherapy and IV Infusions, and managing check-ins. Candidates should possess strong customer service skills and a passion for wellness.

The position offers flexibility in scheduling, with an emphasis on teamwork and growth opportunities in the wellness sector. Enjoy competitive pay and discounts on wellness services.

Qualifications

• Prior experience in health, wellness, fitness, or customer service preferred.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• Passion for health and wellness with a desire to learn and grow within the industry.
• Tech-savvy with the ability to learn new software systems quickly.

Responsibilities

• Greet and assist guests with enthusiasm and professionalism.
• Educate guests on available wellness services.
• Conduct consultations for service recommendations.
• Manage guest check-in/check-out and payments.
• Maintain cleanliness and sanitation standards.
• Assist with marketing and outreach efforts.
• Support wellness services as needed.
• Participate in ongoing training.

Skills

Customer service skills

Interpersonal communication

Organizational skills

Tech-savvy

Job description

Job Summary

We are seeking a motivated and enthusiastic Health and Wellness Specialist to join our team at iCRYO One Loudoun. This front-line role is essential to delivering exceptional guest experiences and supporting a variety of wellness services. The ideal candidate is passionate about health, has excellent customer service skills, and is eager to help others achieve their wellness goals.

Key Responsibilities

• Greet and assist guests with enthusiasm and professionalism, creating a welcoming and supportive environment.

• Educate guests on available services including Cryotherapy, Red Light Therapy, IV Infusions, Body Sculpting, and more.

• Conduct consultations and help guide guests toward the right services and packages based on their individual goals.

• Manage guest check-in/check-out, scheduling, and payment processing using our center’s software platforms.

• Maintain cleanliness and sanitation standards throughout the center.

• Assist with marketing and outreach efforts, including promoting new services and seasonal specials.

• Support wellness services as needed (e.g., prepping rooms, assisting providers, setting up equipment).

• Participate in ongoing training to remain knowledgeable about products, protocols, and services.

Qualifications

• Prior experience in health, wellness, fitness, or customer service is preferred.

• Excellent interpersonal and communication skills.

• Strong organizational skills and attention to detail.

• Ability to work in a fast-paced, team-oriented environment.

• Passion for health and wellness with a desire to learn and grow within the industry.

• Tech-savvy with the ability to learn new software systems quickly.

Schedule Requirements

• This is a part-time position.

• Must be available to work weekends as needed.

• Flexibility to work either morning, evening, or weekend shifts as needed.

Benefits

• Competitive hourly pay + commission.

• Discounts on wellness services and products

• Supportive and team-focused environment

• Opportunities for growth and advancement in the wellness industry