Health & Wellness Coordinator (4739)

Northern Valley Indian Health; DeKalb (IL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

NIU's Division of Student Affairs and Risk Management seeks a responsible professional to support student wellness efforts, immunization compliance, and health insurance programs. The role integrates services across Student Affairs and Risk Management to promote student health and compliance with policies.

The position is in-person with some hybrid flexibility and involves collaborating with Northwestern Medicine Health Services and other university partners to deliver education, maintain

Qualifications

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
• Ability to manage budgets and implement policies and procedures.
• Strong writing and communication skills for drafting emails and reports.

Responsibilities

• Support Health and Risk Management with wellness education and compliance activities.
• Coordinate immunization management, student health insurance, and records maintenance.
• Liaise with healthcare partners and internal departments to ensure program delivery and compliance.

Job description

Find your Career at Northern Illinois University!

Classification Business/Administrative Associate - CUSTOM CLASSIFICATIONS

Position Number

Position Number 00004739

Open Date

Open Date 09/18/2026

Close Date

Close Date 09/24/2026

Priority Review Date

Employee Class

Employee Class Staff

Full-Time/Part Time

Full-Time/Part Time Full-Time

FTE

FTE 1.00

Position Status

Position Status Regular

FLSA

FLSA Exempt

Job code

Job code 5010

Union Representation

Union Representation Non-Union

Union Code

Union Code N/A

Unit/Department

College/Unit

Division

Division Administration & Finance

Location

Location AL 230

Link to Department Website or Custom Search Page

Position Summary, Requirements, and Qualifications

Overview

NIU’s Division of Student Affairs and Risk Management are seeking applicants for a comprehensive role focused on student health and well-being. Reflecting the strong partnership between Student Affairs and Risk Management, this position includes responsibilities spanning both areas in support of the university’s commitment to student wellness and success. The successful candidate will provide educational opportunities for students and help facilitate immunization mandates, health insurance requirements, and medical care through NIU’s Student Health Clinic partner. By integrating student support services with university compliance responsibilities, this role offers a diverse and meaningful portfolio of work dedicated to advancing the health, well‑being, and success of NIU students.

Position Summary

The position is a holistic partnership between Student Affairs and Risk Management, supporting student wellness needs. Areas of responsibility include wellness education, vendor liaising, immunizations, student health insurance, and other duties dedicated to student well‑being.

This is an in-person position with some possibility for hybrid work relative to operational needs.

Student Health Compliance

• Immunization management/system management:
  • Serve as Liaison to Med+Proctor, resolving any system or operational issues
  • Complete annual state report on student immunization compliance, analyze relevant data for internal reporting purposes
• Track and maintain institutional compliance with statutes related to student health and well‑being, develop and implement objectives for compliance, and prepare audit reports
• Serve as an administrative resource for students, faculty, and staff, advising on immunization requirements and compliance procedures
• Represent the unit at various meetings and on committees such as the HIPAA task force
• Manage remaining electronic and paper health records; fulfill records requests in compliance with federal and state statute and institutional policies; follow institutional records retention policies and applicable state laws related to records retention
• Develop and implement operational policies and procedures relevant to student immunizations and records retention

Student Health Insurance

• Respond to student questions and concerns about the Student Health Insurance plan
• Manage the Student Health Insurance waiver process
• Process premium payments and audits
• Participate in negotiations and procurement of coverage in partnership with Risk Management

Relationship Management – Northwestern Medicine Health Services

• Serve as a technical resource for students, advising them on health insurance utilization and coverage at Northwestern Medicine’s facility on campus.
• Attend regular meetings with Northwestern Medicine Staff, as a partner to the Assistant Vice President for Student Affairs to discuss changes, concerns, and areas of opportunity for service
• Student Wellness education and activities (with AVP Student Affairs and Student Wellness team). Examples include:
  • Develop and present educational sessions about health-related topics including, but not limited to, insurance plan utilization, substance use (in partnership with Student Wellness), and general well‑being
  • Participate in campus‑wide well‑being events such as the annual Well‑Being Fair and emerging initiatives related to health and well‑being

Communications

• Participate in Resource Fairs at New Student Orientations and other similar events such as Week of Welcome, representing both Student Health Insurance and Immunizations, answering questions
• Manage the Health Services and Student Health Insurance websites, keeping them up to date with accurate information
• Draft and organize emails, text messages, MyNIU reminders and other communication strategies for student health requirements, including immunizations, health insurance, and other compliance and/or educational matters, coordinating with internal and external partners as appropriate (e.g. NIU DoIT, Registration and Records, Med+Proctor)

Other Related Duties

• Perform other related duties as assigned

Minimum Required Qualifications (Civil Service)

• Bachelor’s degree in business administration, management, or a field related to the position.
• Two (2) years of professional business, financial, and/or managerial work experience.
• Based on position requirements, additional education, training, and/or work experience in an area of specialization inherent to the position may be required.

NOTE : A Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.
See Required Specialty Factors Below:

Knowledge, Skills, and Abilities (KSAs) (Civil Service)

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
• Knowledge of technology including electronic equipment, computer hardware and software, and their applications.
• Knowledge of basic arithmetic, algebra, statistics, and their applications.
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
• Ability to work collaboratively and communicate effectively as appropriate for the needs of the audience.
• Ability to work independently and effectively organize and prioritize multiple tasks.
• Ability to analyze and develop guidelines, procedures and systems to outline specific goals and implement plans to prioritize, organize, and accomplish tasks.
• Ability to manage a budget and work within the constraints of that budget.
• Ability to analyze, interpret, and explain work related documents, policies, and procedures.

Specialty Factors (Civil Service)

• Knowledge related to Nursing, Public Administration, or Healthcare Administration.
• Knowledge of healthcare operations including customer/patient service, familiarity with immunizations administration and implementation/enforcement, and knowledge of other related federal, state, or industry compliance requirements.
• Skill in training and/or presenting educational offerings in a healthcare or academic setting.
• Knowledge of insurance and claims, records management, and/or vendor relationship management in a healthcare or academic setting.

Preferred Qualifications (Civil Service)

• Experience working in higher education.
• Experience with direct oversight of health insurance, immunization, experiential/teaching, compliance, or other healthcare programs.

Minimum Required Qualifications (SPS)

N/A

Additional Requirements (SPS)

N/A

Preferred Qualifications (SPS)

• General office requirements.
• Long periods of time seated/stationary.

Appointment and Compensation Details

Anticipated Appointment Start Date

Anticipated Appointment Start Date 10/16/2026

Anticipated Appointment End Date

Percent of Staff Year

Percent of Staff Year 1.00

Standard Hours Per Week 37.50

Working Hours

Working Hours Monday - Friday, 8:00am - 4:30pm; Some evenings and/or weekends as needed.

Credentials Assessment Examination:

• The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
• Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
• After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.

In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.

The following person has been designated to handle inquiries regarding the non-discrimination policies:

Director of Civil Rights Office, Title IX Coordinator
Health Services 2nd floor
[e-mail]
815-753-0455

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Accommodation

NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form . For further assistance, please contact the office of the office of ...

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