Health & Wellness Coach - Data-Driven Member Transformation

Serotonincenters; Stamford (CT); Sur place; USD 42 000 - 68 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Paid time off

Bonus based on performance

Competitive salary

Training & development

Wellness resources

Résumé du poste

Serotonin Centers is seeking a dedicated S.E.R.O. Concierge to guide guests on their wellness journey. You will deliver personalized coaching across Sleep, Nutrition, Exercise, Nutraceuticals and Medication, using Zenoti and the Serotonin Coach app to track progress and outcomes.

You will own member results, engagement and retention, scheduling bi-weekly check-ins and coordinating with the team to educate guests on the full Treatment Stack.

Qualifications

• Experience coaching people on fitness, nutrition or wellness.
• A passion for health and wellness; an empathetic, guest-centered communicator.
• Comfort with consultative sales and the ability to educate and motivate.
• Strong organization, follow-through and accountability to results.
• Tech comfort with Zenoti, the Serotonin Coach app, InBody and general business platforms.

Responsabilités

• Follow the CARES framework and understand each guest's goals and concerns; propose Hormone Optimization, Medical Weight Loss, Weight Management, Restore and Recovery, Body Sculpting and Aesthetics.
• Use InBody scans to set baseline metrics and goals; document personalized plans in Zenoti and the Serotonin Coach app.
• Maintain guest engagement and retention through personalized coaching and data-driven progress tracking.
• Coordinate consultations with empathy and active listening; ensure client privacy and data accuracy.
• Lead or participate in local outreach events and open houses to grow membership.

Connaissances

Coaching experience

Health & wellness passion

Consultative sales

Organizational skills

Tech proficiency

Outils

Zenoti

Serotonin Coach app

InBody

Description du poste

Serotonin Centers is seeking a dedicated S.E.R.O. Concierge to guide guests on their wellness journey. You will deliver personalized coaching across Sleep, Nutrition, Exercise, Nutraceuticals and Medication, using Zenoti and the Serotonin Coach app to track progress and outcomes.

You will own member results, engagement and retention, scheduling bi-weekly check-ins and coordinating with the team to educate guests on the full Treatment Stack.