Data-Driven Wellness Coach & Habit Builder

Serotonin, Del Mar; Stamford (CT); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Bonus based on performance

Competitive salary

Training & development

Wellness resources

Job summary

Serotonin Centers in Stamford, CT seeks an S.E.R.O. Concierge to guide guests through their wellness journey, delivering personalized, data-driven plans using Zenoti, the Serotonin Coach app and InBody to track progress.

You own member results, engagement and retention by applying the CARES framework across Sleep, Nutrition, Exercise, Nutraceuticals and Medication, while documenting interactions and evolving personalized habits in the app.

Qualifications

• Experience coaching people on fitness, nutrition or wellness.
• A passion for health and wellness; an empathetic, guest-centered communicator.
• Comfort with consultative sales and the ability to educate and motivate.
• Strong organization, follow-through and accountability to results.
• Tech comfort with Zenoti, the Serotonin Coach app, InBody and general business platforms.

Responsibilities

• Follow the CARES framework and understand each guest's goals and concerns; propose Hormone Optimization, Medical Weight Loss, Weight Management, Restore and Recovery, Body Sculpting and Aesthetics.
• Symptoms and conversation always come first, before any InBody or bloodwork numbers.
• Conduct consultations with empathy and active listening; use InBody scans to set baseline metrics and goals.
• Document personalized exercise, nutrition and supplement plans in Zenoti and the Serotonin Coach app.
• Coach members across the Five Pillars: Sleep, Nutrition, Exercise, Nutraceuticals and Medication.
• Provide bi-weekly InBody scans and review body composition trends.
• Maintain bi-weekly sessions with value-added coaching and goal setting.
• Lead community outreach, referrals and reviews efforts.

Skills

Wellness coaching

Empathetic communication

Consultative selling

Tech fluency

InBody proficiency

Tools

Zenoti

Serotonin Coach app

InBody

Job description

Serotonin Centers in Stamford, CT seeks an S.E.R.O. Concierge to guide guests through their wellness journey, delivering personalized, data-driven plans using Zenoti, the Serotonin Coach app and InBody to track progress.

You own member results, engagement and retention by applying the CARES framework across Sleep, Nutrition, Exercise, Nutraceuticals and Medication, while documenting interactions and evolving personalized habits in the app.