Benefits
- Commission
- Employee discounts
- Free uniforms
- Training & development
About Serotonin Centers
Serotonin Centers is the nation’s premier anti‑aging and wellness destination, dedicated to empowering clients to optimize body composition, longevity, and overall well‑being.
Role Overview
The Health Coach (HC) guides clients through transformative wellness journeys, building measurable outcomes and accountability. You will own client results, engagement, and retention, using Serotonin systems, processes, and service catalog to deliver an exceptional member experience.
Key Responsibilities
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Client Consultations & Personalized Plans
- Follow the C.A.R.E.S framework; understand client goals, symptoms, and concerns.
- Explain solutions in Hormone Optimization, Medical Weight Loss, Weight Management, Restore & Recovery Services, Body Sculpting, and Aesthetics.
- Conduct initial and ongoing consultations using empathy and active listening.
- Use InBody scans to assess baseline metrics and set goals.
- Document personalized exercise, nutrition, and supplement plans within Zenoti and Serotonin Coach.
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Body Composition & Progress Tracking
- Provide bi‑weekly InBody scans and review trends in muscle, fat, water, and metabolic markers.
- Coach toward sustainable behavior change with micro‑habits and weekly goals.
- Maintain HIPAA and biohazard compliance; complete annual safety refreshers and drills.
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Team Collaboration & Operations
- Attend daily huddles; keep trackers current; post MTD goal and actual.
- Hit individual monthly goals.
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Continuous Improvement & Professional Development
- Pursue ongoing education aligned with Serotonin modalities and coaching excellence.
- Complete all compliance‑based training in SeroConnect (Internal LMS).
- Attend all role‑based meetings.
Qualifications
- Passion for health and wellness; empathetic, client‑centered communicator.
- Tech adaptability to Zenoti, Serotonin Coach app, InBody, and general business platforms.
- Strong organization, follow‑through, and accountability to outcomes.
- Comfort with consultative sales; ability to educate and motivate.
- Phlebotomy certification a plus.
Tech Stack & Tools
- Zenoti – POS, scheduling, documentation, billing.
- GHL – CRM.
- Serotonin Coach app – food, exercise program delivery, messaging, habit tracking.
- InBody – body composition analysis and progress tracking.
- Center trackers and whiteboard – daily goals, MTD Goal vs. Actual.
- Email/Teams – internal communication and meetings.
Why Join Serotonin Centers
Join a supportive, high‑performance team with clear goals, modern tools, and continuous learning. Make a measurable impact on client health and well‑being while advancing your career.