Health Unit Coordinator: Patient Services & Records

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Parkland Health and Hospital System in Dallas, TX seeks a Health Unit Coordinator to coordinate clerical and patient service activities in the Jail Main Clinic/ Lew Sterrett North Tower location. The role emphasizes accurate documentation, orders processing, and patient communication.

Responsibilities include admitting, transferring, discharging patients, managing files, coordinating tests and procedures, and ensuring safety and cleanliness standards are met.

Qualifications

• Must be able to communicate effectively with patients, families, and hospital staff.
• Must complete the Health Unit Coordinator checklist within three months of employment.
• Must demonstrate patient-centered/patient-valued behaviors.

Responsibilities

• Transcribes, prioritizes, processes, and communicates all orders to support patient services.
• Admits, transfers and discharges patients by creating charts, checking rooms and receiving/logging valuables.
• Prepares and processes hardcopy and computerized patient files by entering, sorting, and updating information.
• Coordinates special procedures by processing legal paperwork, X-rays and test data; arrange follow-up appointments as needed.
• Orders and picks up/delivers medical and non-medical supplies, laboratory requisitions, and other items.
• Serves as the primary contact for the unit and assists with information requests from doctors, nurses, patients and families.
• Monitors environment of care, including cleaning of areas, organization of nurses station, and upkeep of equipment.
• Monitors patient room, ensures privacy curtains and shades are in order, notifies for cleaning or repairs.
• Assists with safety monitors (ID bands, fall prompts) and baby watch in WISH units.
• Assists in charge entry or audits; ensures accurate charge capture and billing as required.
• Acts as patient advocate by providing blankets, water, meals and communicating patient needs to staff.
• Transports patients to other departments or discharge when needed.
• Assists in training employees on unit operations.

Skills

Communication

Health Unit Coordinator

Patient advocacy

Education

High School Diploma

Job description

Parkland Health and Hospital System in Dallas, TX seeks a Health Unit Coordinator to coordinate clerical and patient service activities in the Jail Main Clinic/ Lew Sterrett North Tower location. The role emphasizes accurate documentation, orders processing, and patient communication.

Responsibilities include admitting, transferring, discharging patients, managing files, coordinating tests and procedures, and ensuring safety and cleanliness standards are met.