Health Unit Coordinator: Patient Care Operations Lead

trinityhealth; Waterloo (IA); On-site; CAD 59,000 - 87,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

MercyOne Health System is seeking a Health Unit Coordinator to support nursing units with clerical tasks and patient chart management. You will work closely with nurses and health team members to improve patient care and satisfaction.

Typical duties include answering calls, routing messages, preparing patient charts, and assisting with admissions, transfers and discharges. A medical secretary/administrative background is preferred, with growth opportunities within the MercyOne system.

Qualifications

• High School diploma with specialized medical secretary training preferred.
• Experience in patient-facing roles is a plus.
• Familiarity with nursing unit processes and charting is desirable.

Responsibilities

• Acts as receptionist and assists in-patient care delivery when appropriate.
• Answers calls promptly and routes messages to the right party.
• Maintains knowledge of computer applications used on nursing units.
• Prepares and maintains patient charts and ensures chart supplies.
• Assists in admission, transfer, and discharge processing.

Skills

Reception duties

Communication skills

Medical terminology

Chart management

Education

Medical secretary/administrative secretary or medical assistant

Tools

Electronic health records

Medical office software

Charting software

Job description

MercyOne Health System is seeking a Health Unit Coordinator to support nursing units with clerical tasks and patient chart management. You will work closely with nurses and health team members to improve patient care and satisfaction.

Typical duties include answering calls, routing messages, preparing patient charts, and assisting with admissions, transfers and discharges. A medical secretary/administrative background is preferred, with growth opportunities within the MercyOne system.