Health Unit Coordinator: Day Shift Patient Care Support

Socket.dev; Waterloo (IA); On-site; USD 32,000 - 45,000; Full time

Job summary

MercyOne Health System in Waterloo, IA is seeking a Health Unit Coordinator to support nursing units with clerical duties, patient chart preparation, and coordination with clinicians to ensure smooth workflow and quality patient care. The role involves answering calls, routing messages, assisting admission, transfer and discharge processes, maintaining chart supplies, and using hospital computer systems.

This full-time, day-shift position offers opportunities for growth within a large regional

Responsibilities

• Answers telephone calls promptly and politely and answers questions as appropriate.
• Ensures that accurate messages reach appropriate parties.
• When nursing staff not available, responds to patient call/emergency lights if possible.
• Politely greets patients, visitors, physicians and other health team members and directs appropriately.
• Anticipates needs of physicians, staff, patients and visitors (i.e., pulls charts for rounds, greets people by name when possible).
• Maintains knowledge of and efficiently utilizes all computer applications of assigned nursing units.
• Maintains knowledge, skills and ability to effectively work in at least 2 nursing units within one year of hire.
• Prepares and maintains patient charts.
• Assembles new patient charts and when appropriate prepares in advance.
• Accommodates needs for special forms (i.e., renal, cardiac, diabetic, neuro flow sheet).
• Follows guidelines for thinning charts.
• Files reports such as lab, x-ray, EKG, H & P’s, consults, etc.
• Communicates abnormal results to appropriate person.
• Files charts for easy retrieval. Assists in admission, transfer, and discharge processing.
• Verifies availability of rooms for occupancy.
• Communicates with staff regarding new admissions, transfers and discharges.

Job description

MercyOne Health System in Waterloo, IA is seeking a Health Unit Coordinator to support nursing units with clerical duties, patient chart preparation, and coordination with clinicians to ensure smooth workflow and quality patient care. The role involves answering calls, routing messages, assisting admission, transfer and discharge processes, maintaining chart supplies, and using hospital computer systems.

This full-time, day-shift position offers opportunities for growth within a large regional