Health Unit Coordinator - Mental Health Float

HealthPartners; Saint Paul (MN); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Health insurance

401K with match

Paid time-off

Tuition reimbursement

On-site employee health clinic

Job summary

Regions Hospital in Saint Paul, MN is seeking a friendly Health Unit Coordinator for the NE6 Inpatient Mental Health unit. You will support nursing staff, organize patient records, enter data into the electronic system, and greet patients and families with professionalism.

This 0.5 FTE Day/Evening role may involve weekends and holidays. Ideal candidates have clerical or healthcare experience, strong computer skills, knowledge of medical terminology, and a commitment to patient-centered care

Qualifications

• Minimum of clerical or healthcare experience.
• Completion of a Health Unit Coordinator or related program preferred.
• Strong customer service and communication skills.
• Proficient computer skills and data entry ability.
• Knowledge of medical terminology and patient privacy.

Responsibilities

• Serve as first point of contact on the unit for patients and visitors.
• Organize and maintain patient records and unit supplies.
• Perform data entry into the electronic medical record system.
• Provide information and support to staff, patients, families, and care providers.

Skills

Clerical skills

Customer service

Communication

Time management

Computer skills

Attention to detail

Education

Health Unit Coordinator education

High school diploma or equivalent

EMR experience

Medical terminology knowledge

Tools

EMR software

Job description

Regions Hospital is hiring a friendly, organized, and adaptable individual to join the NE6 Inpatient Mental Health department as a Health Unit Coordinator (HUC)! Focused on our Circle of Support core values, our multidisciplinary team provides patient and family centered care geared towards the uniqueness of each patient. We offer a welcoming and respectful environment that is stigma free to patients and their families. Patients on this unit are 18 years and older and are experiencing acute mental health illness of high acuity. In addition, patients may have medical/surgical conditions that are being treated and require intervention. Taking on the role as a Health Unit Coordinator means you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.

As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse.

Work Schedule/FTE:

0.5 FTE Day/Evening position and float among six mental health units. Shifts may be scheduled in 12-hour, 10-hour, 8-hour, or 4-hour increments and may include weekends and holidays.

Minimum Requirements:

• Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program
• Skill and ability to demonstrate exceptional customer service.
• Ability to respond patiently and effectively to questions asked by patients, family, providers and staff.
• Ability to communicate effectively and work cooperatively with patients, visitors and coworkers
• Proficient computer skills.
• Ability to use office equipment
• Ability to set priorities and manage time effectively
• Consistently demonstrates attention to detail in completing tasks, ensuring accuracy and preventing errors to maintain high-quality outcomes.

Minimum Requirements:

• High school diploma or equivalent preferred.
• Completion of a Health Unit Coordinator or related healthcare education program
• Previous experience using an electronic medical record
• Knowledge of medical terminology
• Demonstrates understanding of patient rights and privacy

Benefits

This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee’s first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.