Health Unit Coordinator | Day Shift, Patient Care & Admin

Trinity Health; Waterloo (IA); On-site; USD 41,000 - 48,000; Full time

Job summary

MercyOne Health System in Northeast Iowa is seeking a Health Unit Coordinator to perform clerical duties supporting nursing units and to collaborate with the health team to enhance patient care and satisfaction.

The role requires 3-4 years of medical office/hospital experience, typing with medical terminology, and strong English communication with the ability to manage multiple tasks in a busy setting. Full-time, day shift, with no weekends or holidays.

Qualifications

• 3-4 years' experience in a medical office or hospital setting
• Typing with knowledge of medical terminology
• Ability to handle multiple tasks simultaneously
• High language and intermediate math/reasoning abilities

Responsibilities

• Acts as receptionist and assists in-patient care delivery when appropriate.
• Answers telephone calls promptly and politely and answers questions as appropriate.
• Ensures that accurate messages reach appropriate parties.
• Responds to patient call/emergency lights when nursing staff are unavailable.
• Greets patients, visitors, physicians and health team members and directs appropriately.
• Maintains knowledge of and efficiently uses all computer applications of assigned nursing units.
• Develops ability to work in at least 2 nursing units within one year of hire.

Skills

Receptionist duties

Medical terminology

Typing

Multi-tasking

Computer applications

Strong communication (English)

Education

Medical Secretary / Administrative Secretary / Medical Assistant degree preferred

Tools

Mainframe systems

Database software

Job description

MercyOne Health System in Northeast Iowa is seeking a Health Unit Coordinator to perform clerical duties supporting nursing units and to collaborate with the health team to enhance patient care and satisfaction.

The role requires 3-4 years of medical office/hospital experience, typing with medical terminology, and strong English communication with the ability to manage multiple tasks in a busy setting. Full-time, day shift, with no weekends or holidays.