Health Unit Coordinator - Cardiovascular ICU

Cleveland Clinic; Cleveland (OH); In loco; USD 25.000 - 34.000; Tempo pieno

Descrizione del lavoro

Cleveland Clinic is seeking a caregiver for the CVICU on the Main Campus. This role supports critically ill cardiovascular patients with compassionate care and administrative duties in a world‑class setting.

You will greet patients, respond to call lights, assist with admissions, transfers and discharges, help families with directions, assemble medical records, and handle unit clerical tasks while troubleshooting equipment as needed.

Competenze

• 1 year of experience in a customer service‑related role.
• Experience with typing, computer training or equivalent coursework.
• High school diploma or GED required; college degree preferred.

Mansioni

• Conduct in-person greeting, welcome and orientation to the unit for new patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to resources.
• Assemble and maintain patient medical records and related documents.
• Assist with unit clerical functions and troubleshoot equipment failures.

Conoscenze

Customer service experience

Typing / computer skills

Communication skills

Formazione

High school diploma or GED

College degree

Strumenti

Microsoft Office

Descrizione del lavoro

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Caregivers in the Q5 Cardiovascular Intensive Care Unit (CVICU) provide care to some of the most critically ill cardiovascular surgical patients in the country, such as patients receiving coronary artery bypass surgery, valve repair and replacements, aortic surgeries, and minimally invasive cardiac surgeries, as well as patients that have undergone new and cutting edge robotic cardiac surgeries.

A caregiver in this position works 7:00am—7:30pm or 11:00am—11:30pm.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble‑shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED
• 1 year of experience in a customer service‑related role
• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree
• Microsoft Office experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye‑hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).