Health Unit Coordinator - Adult Telemetry

ccf; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Cleveland Clinic Mercy Hospital in Canton seeks a Health Unit Coordinator for the Adult Telemetry unit. You will coordinate patient flow, greet and orient new admissions, and support nursing staff in day-to-day operations on an 5:30pm-9:30pm shift.

The role emphasizes teamwork, coordination of admissions/transfers, and maintaining accurate patient records in a busy 23-bed unit. Opportunities for growth exist within a renowned health system.

Qualifications

• High School Diploma or GED required.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Communicate with patients, families and health care team about patient care.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to resources.
• Assemble and maintain patient medical records and related documents.
• Assist with unit clerical functions and troubleshoot equipment failures.

Skills

Typing

Customer service

Computer basics

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Health Unit Coordinator - Adult Telemetry

Location

Canton

Facility

Mercy Hospital

Department

Adult Telemetry and Medical Surgical-Cleveland Clinic Mercy Hospital

Job Code

B12012

Shift

Evenings

Schedule

5:30pm-9:30pm

Job Summary

Job Details

Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The 23-bed Adult Telemetry/Stroke Unit cares for patients with varying neurological needs. This unit is a great place to learn and strengthen nursing skills, such as IVs, NGTs, cardiac drips and stroke care and prepares you for a higher level of care, such as the ICU, CCU or ED. Acting as a Health Unit Coordinator, you will support nurses and other staff in providing critical attention to each patient. Your work will focus on coordinating the flow of the department, monitoring the traffic coming in and out of the unit. In this position, you can help improve unit organization and the overall patient experience.

A caregiver in this position works Monday-Friday evenings from 5:00PM - 9:00PM, including every other holiday.

Responsibilities

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in troubleshooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum Qualifications

• High School Diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Preferred Qualifications

• College degree
• Microsoft Office experience

Physical Requirements

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Equal Employment Opportunities

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/