Health Unit Coordinator - .6 FTE, Day Shift

Children's Wisconsin; Milwaukee (WI); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Children’s Wisconsin is seeking a patient care front desk/clerical representative to support care units with central communications. You will greet patients, manage records, assist families, and coordinate with nursing staff to ensure timely admissions and smooth room readiness.

The role requires a high school diploma, strong communication skills, and basic computer proficiency in a fast-paced clinical environment, with orientation during the first week.

Qualifikationen

• High school diploma or equivalent required; healthcare clerical training or experience preferred.
• Strong communication, organization, and multitasking skills in a fast-paced setting.
• Basic computer proficiency; familiarity with medical terminology is a plus.

Aufgaben

• Welcome patients and visitors, manage secure unit access and answer calls while maintaining confidentiality.
• Maintain and manage patient records, process admissions/discharges, and assist families with information.
• Coordinate with nursing and support staff to ensure bed availability and smooth transitions of care.
• Handle data entry, filing, supply management, and general clerical tasks to keep the unit organized.

Kenntnisse

Communication

Organization

multitasking

Ausbildung

High school diploma

Healthcare clerical training/experience

Tools

Basic computer proficiency

Medical terminology familiarity

Jobbeschreibung

At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day,

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Schedule Details

two12 hour day shifts per week , weekend and holiday rotation requirement

Provide essential clerical and front-desk support within patient care units while serving as a central communication hub that helps ensure safe, efficient, and compassionate care.

Key Responsibilities

• Communication & Customer Service: Welcome patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining strict confidentiality. Keep care teams informed of updates and handle communication systems (phones, pagers, nurse call, etc.).
• Patient Care Support: Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
• Patient Flow Coordination: Partner with nursing staff and support departments to manage bed availability, patient placement, and room readiness to ensure smooth transitions of care.
• Clerical Operations: Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.

Qualifications

• High school diploma or equivalent required; healthcare clerical training or experience preferred
• Strong communication, organization, and multitasking skills
• Basic computer proficiency; familiarity with medical terminology a plus
• Ability to provide excellent customer service in a fast-paced environment

Orientation Requirements

If hired attendance will be required the first week at a New Hire Welcome day on Monday from 9a-4p. There are 3 days of central care partner orientation from 8a-4:30p on Tuesday, Wed and Thursday that first week. We prefer participation in all the sessions, but at minimum, the Thursday session is mandatory.

Unit Description

The Cardiac Pediatric Critical Care Unit is a 24-bed intensive care unit. Staff provides admission-to-discharge care for children with known cardiac anomalies requiring surgical or medical management.

Children’s Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.