Health Unit Coordinator

Allina Health; Saint Paul (MN); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Plan

Life Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Allina Health is seeking a Health Unit Coordinator to support patient flow and front desk operations in our Minnesota facilities. You will perform clerical duties, assist with admissions, transfers and discharges, and coordinate with nursing staff to address patient care needs.

Responsibilities include accurate processing of physician orders, maintaining EMR data, handling scheduling and registrations, and supporting the care team at the front desk.

Qualifications

• Must meet required functional competencies listed in the job description.
• 2+ years of medical office or hospital experience preferred if not certified as a Health Unit Coordinator.
• Health Unit Coordinator program and Medical Terminology preferred.

Responsibilities

• Performs clerical duties and processes orders accurately.
• Completes patient admission, transfer and discharge.
• Registers patients and directs them to the appropriate care area.
• Answers phone and maintains front desk presence with timely responses.
• Enter patient and caregiver information into EMR and coordinate with nursing staff.

Skills

Experience in medical office/hospital

Patient flow coordination

Education

High school diploma or GED

Health Unit Coordinator program

Tools

Windows-based applications

Keyboarding skills

Job description

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Assists with coordination of care of patients in conjunction with the nursing staff, providers and the multidisciplinary team. In addition, assists with clerical duties including patient admissions, transfers, discharge and patient registration.

Principle Responsibilities

• Performs clerical duties.
• Completes patient admission, transfer and discharge.
• Communicates patient care needs to nursing staff: patient requests for assistance in activities of daily living.
• Performs accurate and timely processing of physician orders.
• Utilizes proper resources to ensure accurate accommodation codes are entered and patient billing charges are entered correctly.
• Performs filings, mail and email distributions, copies, scanning and faxing functions per unit protocol.
• Facilitates exchange of information to appropriate personnel, department or outside agency.
• Enter patient and caregiver information into Electronic Medical Record system.
• May order, validate and store supplies and patient education materials.
• Assembles and organizes patient charts when applicable.
• Answers phone and call lights in a timely manner, forwarding calls or information to the appropriate staff.
• May need to print Release of Information (ROI) packet for discharge to nursing home or other facilities.
• May need to check unit keys and cards out to float staff and assure they are returned at the end of the shift.
• Patient Registration.
• Review and explain authorization forms with patient and obtain signatures if applicable.
• Direct patients to point of care.
• Schedules procedures/appointments as needed.
• May need to room patients.
• Other Duties may be applicable per unit needs.
• May need to help with facilitating the monitoring of telemetry.
• May be required to maintain a presence at the front desk for patient and family support and check-in.
• May support and train new and existing staff and students.
• May need to transport unopened containers of medications from pneumatic tube station or pharmacy and give to the primary Registered Nurse (RN) or designated storage location.
• May need to present Medicare second notice of notification of identified patients for signature.
• May need to retrieve patient history and physical information.
• Contributes to an environment that is safe for patients, visitors and employees.
• Reports environmental risks or equipment malfunctions to supervisor.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
• 2 or more years of experience in a medical office or hospital setting preferred if not certified as a Health Unit Coordinator

Preferred Qualifications

• High school diploma or GED
• 2 or more years of experience with windows based applications and keyboarding skills

Licenses/Certifications

• Health Unit Coordinator Graduate of a Technical Institute Health Unit Coordinator program preferred
• Medical Terminology preferred

Physical Demands

• Light Work:
• Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently
• .5 FTE (40 hours per two-week pay period)
• 8/12 combo hours evening shift
• Every 4th weekend rotation including Saturday and Sunday from 7:00 a.m. - 7:30 p.m.

Pay Range

Pay Range: $20.79 to $28.31 per hour

The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

We are focused on creating an inclusive workplace so everyone can see themselves as part of our care team. Our care teams are as diverse as the communities we serve and proud to be contributing to the mission of a leading health care organization. Our pioneering approach to well-being helps every member of our care team feel a deep sense of connection and joy in their work.

Benefits Include

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer
• Benefit eligibility/offerings are determined by FTE and if you are represented by a union.