Health Unit Coordinator

Cleveland Clinic; Grosse Pointe (MI); On-site; USD 25,000 - 30,000; Part time

Job summary

Cleveland Clinic Health System in Warrensville Heights is seeking a Health Unit Coordinator for the South Pointe Hospital. The role supportspatient care teams by handling front-line unit operations and facilitating communication across caregivers.

As a Health Unit Coordinator, you will manage patient records, assist with admissions and discharges, respond to call lights, and help with wayfinding and resource navigation. This position is part-time evenings, with weekend/holiday requirements.

Qualifications

• Requires high school diploma or GED.
• At least one year of experience in a customer service-related role.
• Experience with typing and basic computer work.

Responsibilities

• Greet and orient newly admitted and transferred patients on the unit.
• Respond to patient call lights and perform rounds.
• Assist with admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to resources.
• Assemble and maintain patient records and related documents.
• Assist with unit clerical tasks and troubleshoot equipment failures.

Skills

Customer service experience

Typing

Computer skills

Education

High School Diploma or GED

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Health Unit Coordinator

Location

Warrensville Hts

Facility

South Pointe Hospital

Department

Med/Surg 6Th Floor-South Pointe Hospital

Job Code

B12012

Shift

Evenings

Schedule

3:00pm-11:30pm

Job Summary

Job Details

Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will provide stellar patient care, work with state-of-the-art technology and build a rewarding career with one of the most respected healthcare organizations in the world.

South Pointe Hospital’s 6 Medical/Surgical Unit is a fast-paced unit that cares for patients with a variety of medical conditions and diseases, such pneumonia, congestive heart failure, infectious disease, asthma, and COPD exacerbation, and is very experienced in ventilator management for chronic ventilator patients. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care.

A caregiver in this position works part-time evenings from 3:00 p.m. – 11:30 p.m. with every other weekend and holiday requirements.

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

• Respond to patient call lights and make rounds.

• Assist with processing patient admissions, transfers and discharges.

• Assist patients and families with wayfinding and direct them to available resources.

• Assemble and maintain patient medical records and other documents related to patient care.

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• One year of experience in a customer service-related role

• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree

• Microsoft Office experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.