Health Unit Coordinator - Cardiovascular ICU

Cleveland Clinic; Cleveland (OH); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Health Unit Coordinator role at Cleveland Clinic Main Campus oversees front-line patient coordination in the Cardiovascular ICU. You will greet patients, assist with rounds, admissions, transfers and discharges, and help families with navigation and resources.

The position emphasizes accurate records and reliable clerical support in a high-acuity unit. The role requires a high school diploma or GED and at least one year in customer service, with typing and computer skills.

Qualifications

• High school diploma or GED is required.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.
• Preferred: College degree.
• Preferred: Microsoft Office experience.

Responsabilités

• Greet and orient newly admitted and transferred patients in person.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct to resources.
• Assemble and maintain patient records and related documents.
• Support unit clerical functions and troubleshoot equipment failures.

Connaissances

Customer service

Typing

Computer skills

Formation

High school diploma or GED

College degree (preferred)

Outils

Microsoft Office

Description du poste

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

### Job Title
Health Unit Coordinator - Cardiovascular ICU

### Location
Cleveland

### Facility
Cleveland Clinic Main Campus

### Department
J5-4 Cardiovas Surg ICU-Main Campus Hospital

### Job Code
B12012

### Shift
Days

### Schedule
7:00am-7:30pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

J54 is one of seven Cardiovascular Intensive Care Units that specializes in heart and lung transplants, extracorporeal membrane oxygenation (ECMO), LVAD, Impella, coronary artery bypass surgery, and valve repair or replacement. All post-operative patients come directly from the operating room and are recovered, stabilized, weaned and extubated in these units. The units accept complex patients from other facilities that may have had surgical complications or those needing further evaluation for patients that other facilities may not have considered surgical candidates. The patient population is diverse with complex medical problems that may require IABP therapy or CRRT.

A caregiver in this position works days,full-time,7:00am—7:30pm .

A caregiver who excels in this role will:

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Respond to patient call lights and make rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct them to available resources.
• Assemble and maintain patient medical records and other documents related to patient care.
• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or GED
• One year of experience in a customer service-related role
• Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

• College degree
• Microsoft Office experience

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster .

Cleveland Clinic is pleased to be an equal employment opportunity employer.