Health Trust Operations Asst.

Maine Municipal Association; Augusta (ME); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

100% employer-paid health & dental

Employer retirement contributions up 到

13 paid holidays

Generous vacation and sick time

Job summary

The Maine Municipal Association is seeking a detail-oriented Health Trust Operations Assistant to provide skilled administrative support in Augusta, ME. You will assist Health Trust Member Services and Billing and Enrollment staff, handle routine inquiries, and prepare correspondence and benefit materials.

The role requires strong written and oral communication, proficiency with Word, Excel, and Outlook, and the ability to manage multiple tasks in a team environment while protecting confidential

Qualifications

• Must possess strong oral and written communication skills.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to work well in a team environment and manage multiple tasks independently.

Responsibilities

• Respond to telephone requests for written employee benefit plan or enrollment materials.
• Coordinate member letters and preparation of Trust documents and informational materials.
• File and maintain Health Trust records and related materials.
• Prepare correspondence and basic word processing; assist with Excel spreadsheets and other administrative tasks.
• Support Health Trust Member Services and Billing and Enrollment staff as needed.

Skills

Detail oriented

Customer focused

Team player

Communication skills

Multi-tasking

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Full Time Clerical Augusta, ME, US

Salary Range: $19.31 To $25.10 Hourly

The Maine Municipal Association is currently seeking a detail-oriented and customer focused team player to provide skilled administrative support in the position of Health Trust Operations Assistant for the Maine Municipal Employees Health Trust (MMEHT). The MMEHT provides comprehensive health, dental, vision, life and disability coverage to the employees of over 500 municipal and quasi-municipal employer groups. Our experienced staff of professionals manages claims, billing & enrollment, marketing, and health promotion services, and we are committed to providing outstanding support and member service.

The Health Trust Operations Assistant performs technical, administrative, and general clerical duties to assist the Health Trust Member Services and Billing and Enrollment staff. Responsibilities include responding to telephone requests for written employee benefit plan or enrollment materials, taking messages and responding to simple member inquiries, coordination of member letters, preparation of Trust documents and informational materials, and filing and maintenance of Health Trust records. Work also includes preparation of correspondence, basic word processing, excel spreadsheets and other administrative support and special projects as requested.

The successful candidate will possess strong oral and written communication skills and a working knowledge of Microsoft Word, Excel, and Outlook. The candidate should be able to work well in a team environment and manage multiple tasks independently. Must be able to protect confidential information and remain focused and positive. The ideal candidate will share our enthusiasm for the Trust’s mission of providing outstanding service.

Starting hourly wage is based upon experience and training. Maine Municipal Association offers a competitive salary and an outstanding benefits package, including health, dental, vision, life, and short‑and long‑term disability insurance, along with vacation and sick time, and 13 paid holidays.

Why Join MMA?

• Make a meaningful statewide impact in municipal governance.

MMA offers a highly competitive and comprehensive benefits package, including:

• 100% employer‑paid health and dental insurance for full‑time employees.


• Employer retirement contributions up to 10%, supporting your long‑term financial well‑being.


• Generous paid vacation, sick leave, and holidays, promoting strong work‑life balance.

8:00AM - 4:30PM, Monday through Friday, 37.5 hours per week.