Dietetic Health Technician - Patient Diet & Admin Support

Veterans Health Administration; Dayton (OH); On-site; USD 45,000 - 59,000; Full time

Job summary

The Dayton Veterans Affairs Medical Center (VAMC) is recruiting for a Health Technician (Dietetic) in the Nutrition and Food Services (NFS). The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.

Duties include using dietetic software to access diet orders, assisting with menu and tray preparation, triaging calls, and ensuring proper diet orders are followed.

Qualifications

• This position requires handling administrative tasks and providing professional customer service.
• A transcript must be submitted with your application if qualifications are based on education.
• Evidence of education from accredited institutions is required.

Responsibilities

• Utilizes a computer to enter and retrieve basic information.
• Retrieves diet orders, recipes, and menu data using dietetic software.
• Prints and assembles packets; operates telephone equipment; provides customer service.
• Triages telephone calls and resolves complaints; interprets diet orders and patient information.
• Verifies physician orders for unusual diets and nutritional supplements.
• Assists with menu selections for complex diets; communicates professionally with customers.

Skills

Customer service

Telephone etiquette

Problem solving

Attention to detail

Education

Transcript submission requirement

Recognition of foreign qualifications (if applicable)

Tools

Dietetic software

Job description

The Dayton Veterans Affairs Medical Center (VAMC) is recruiting for a Health Technician (Dietetic) in the Nutrition and Food Services (NFS). The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.

Duties include using dietetic software to access diet orders, assisting with menu and tray preparation, triaging calls, and ensuring proper diet orders are followed.