Health Technician (Dietetic)

Veterans Health Administration

Dayton (OH)

On-site

USD 45,000 - 59,000

Full time

3 days ago

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Job summary

The Dayton Veterans Affairs Medical Center (VAMC) is recruiting for a Health Technician (Dietetic) in the Nutrition and Food Services (NFS). The primary purpose of the position is to provide administrative and customer service support for the VA hospital food service program.

Duties include using dietetic software to access diet orders, assisting with menu and tray preparation, triaging calls, and ensuring proper diet orders are followed.

Qualifications

This position requires handling administrative tasks and providing professional customer service.
A transcript must be submitted with your application if qualifications are based on education.
Evidence of education from accredited institutions is required.

Responsibilities

Utilizes a computer to enter and retrieve basic information.
Retrieves diet orders, recipes, and menu data using dietetic software.
Prints and assembles packets; operates telephone equipment; provides customer service.
Triages telephone calls and resolves complaints; interprets diet orders and patient information.
Verifies physician orders for unusual diets and nutritional supplements.
Assists with menu selections for complex diets; communicates professionally with customers.

Skills

Customer service

Telephone etiquette

Problem solving

Attention to detail

Education

Transcript submission requirement

Recognition of foreign qualifications (if applicable)

Tools

Dietetic software

Job description

Department: Department of Veterans Affairs

Key Responsibilities

Duties include, but are not limited to: Utilizes a computer to enter and retrieve basic information Utilizes dietetic software programs to retrieve diet orders, recipes, and menu and inventory data Prints and assembles packets Properly operates telephone equipment to transfer or place calls on hold Provides professional and courteous customer service Triages telephone calls from customers and/or patients Resolves customer and/or patient complaints Utilizes knowledge of basic and routine modified diets to identify problems in diet order information and take appropriate corrective action Correctly interprets diet activity and patient information, to ensure appropriate food items on meals tray Verifies physician orders for unusual diets, conflicting modifications, tube feeding orders and nutritional supplements Assist with food selections, ensuring appropriateness of menu selections for complex diets Answers the telephone using proper business etiquette Communicates with customers in a pleasant, friendly, personable, and professional manner Communicates effectively via telephone and in-person Work Schedule: Shifts may vary: 5:30 am - 2:00 pm; 6:30 am - 3:00 pm; 11:30 am - 8:00 pm.

Days Off Rotate. Compressed/Flexible: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Dietetic)/PD99796-S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers.

This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community.

This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $45211 - $58775/yr.

What is the application deadline?

Applications close on 2026-10-19.

Who is eligible to apply?

This position is open under the 'Public' hiring path.