Health Team Documentation Specialist

JB Software and Consulting Inc; Portland (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

JB Software and Consulting Inc is looking for a skilled professional for a short-term assignment focused on healthcare writing and process documentation in Portland, Kentucky. The position primarily allows for work at home, but local candidates to Louisville are preferred.

The ideal candidate will have BS/BA or equivalent experience, with at least 3 years of healthcare writing background and proficiency in process mapping using tools like Visio. The role includes creating workflows, managing documentation, and assisting in process improvements.

Qualifications

• 3+ years of Healthcare writing experience with processes/policies/procedures.
• Experience mapping processes using Visio or similar tools.
• Proficient in Microsoft Office Suite.

Responsibilities

• Create process documentation/workflows, knowledge articles and self-service guidance.
• Collect and document business requirements for project and process improvement.
• Facilitate process workflow modeling for process improvements.

Skills

Healthcare writing

Process mapping

Microsoft Office proficiency

Project management

Education

BS/BA or equivalent work experience

Tools

Visio

Job description

Job Details

SHORT TERM ASSIGNMENT WITH OPPORTUNITY TO BE EXTENDED BUT CANNOT BE GUARANTEED.

Currently Work at Home; however local candidate to Louisville is preferred. Candidate may be required to travel into Louisville office on occasion.

Schedule: Monday-Friday; 8am-5pm. Candidate will be working with teams of potentially 5-10 team members.

Responsibilities

• Create process documentation/workflows, knowledge articles and self-service guidance
• Collect and document business requirements for project and process improvement
• Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
• Creates and maintains technical writing standards.
• Writes, modifies/changes controlled documents.
• Writes, reviews, and maintains department standard operating procedures.
• Edit, standardize, or make changes to materials prepared by other writers or personnel.
• Develop and maintain a wide range of documentation with a focus on internal help guides and support systems
• Create Visio flow diagrams
• Create workflows
• Assist with other duties as needed

Requirements

• BS/BA or equivalent work experience
• 3+ years of Healthcare writing experience with processes/policies/procedures
• Experience mapping processes using Visio or similar tools
• Microsoft Office/Suite proficient (Excel, PowerPoint, Word, Visio, etc.)
• Project management experience

Knowledge of or experience documenting APIs, frameworks, libraries, tools, systems, and workflows in domains such as web, mobile, distributed systems, data science, machine learning, and devops.

EEO Statement

All your information will be kept confidential according to EEO guidelines.