Health System Specialist (Investigations Coordinator and Risk Analyst)

U.S. Department of Veterans Affairs; El Paso (TX); On-site; USD 75,000 - 97,000; Full time

Job summary

U.S. Department of Veterans Affairs in El Paso, TX seeks a Health System Specialist (Investigations Coordinator and Risk Analyst) to coordinate investigations and perform risk analysis for the Veterans Health Administration.

You will lead the documentation, tracking, and reporting of investigations and training initiatives, under executive oversight. The role requires handling sensitive information and coordinating with Compliance, HR, and other stakeholders to ensure regulatory adherence and

Qualifications

• Transcript must be submitted if education is used to qualify for federal employment.
• Certificate of Foreign Equivalency required if using foreign education to meet qualification requirements.
• Education credentials must be from accredited institutions per US DoE recognition.

Responsibilities

• Coordinate and monitor all requests for investigations and fact findings across multiple offices (AIB, OAWP, OIG, OGC, GAO, EEO, HPP).
• Act as coordinator for investigations and communications of findings on ethical practices and regulatory obligations.
• Organize, assess, and conduct fact findings with an executive-level workgroup approval.
• Develop databases and dashboards to track investigations, allegations, and training resources.
• Monitor metrics like timeliness, outcomes, and categories to identify system-wide risks.

Job description

Health System Specialist (Investigations Coordinator and Risk Analyst)

• Department: Department of Veterans Affairs

The Health Systems Specialist Investigations Coordinator and Risk Analyst (ICRA) exists to contribute to the fulfillment of the VHA mission and vision by prioritizing the identification and mitigation of emergent health care system risks.

Key Responsibilities

The Health Systems Specialist (ICRA) is responsible for coordinating and monitoring all incoming requests for investigations and/or fact findings related to Administrative Investigative Boards (AIB), Office of Accountability and Whistleblower Protection (OAWP), Office of Inspector General (OIG), Office of General Counsel (OGC), Government Accountability Office (GAO), Equal Employee Office (EEO), Harassment Prevention Program (HPP), small Tort Claims, and internal staff issues not resolved at the service level.

The incumbent acts as the coordinator for the implementation and communication of investigations and/or fact findings relating to ethical business practices and associated regulatory obligations at the Health Care System level, and as a risk analyst.

Incumbent coordinates, determines, evaluates, and conducts assessments for investigations and/or fact findings related to both clinical and non-clinical issues and, upon approval of the Executive Director, will organize and implement formal fact findings. Determination will be done by an Investigations Workgroup overseen by the ICRA and consisting of representatives from Compliance, Risk Management, EEO, HR, and the affected stakeholders (ad hoc).

Coordination duties includes assistance with drafting appropriate charge letters, and setting up the required resources (i.e., supplies, interview rooms, Fund Control Point (FCP) management, scheduling interviews, obtaining, and paying for a Court Reporter, etc.). As member of the Executive Director's Office, the incumbent will have knowledge of and/or be involved in investigative and compliance activities of a highly sensitive nature.

Incumbent will work independently to identify needs, potential problems, and develop actionable recommendations and present updates to the workgroup. Develop databases and monitors for tracking investigations, allegations, and trained resources to identify patterns that may be indicative of system-wide issues. Identifies indicators, progress measures, objectives and emphasis areas that are potentially noncompliant per the VHA rules and regulations.

Maintains a dashboard to track investigation metrics including but not limited to, education and training, timeliness of response/completion, outcomes, allegation categories, and work area implicated. Uses a high level of quantitative and qualitative analysis to identify trends and risks to the EPVAHCS.

Oversees the development and implementation of regular and effective education and training for EPVAHCS employees on issues relating to conducting fact findings and investigations. Regularly reviews feedback from provided trainings, training attendees, Service Chief comments, updates to VHA and station policies to ensure compliance with the fact-finding training process. The ICRA will implement changes and modification as needed based on this received feedback.

Work Schedule: 8:00am to 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Health System Specialist (Investigations Coordinator and Risk Analyst)/PD006150 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. If your school has changed names, or is no longer in existence, you must provide this information in your application.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $74678 – $97087/yr.

What is the application deadline?

Applications close on 2026-10-27.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-25 · Not affiliated with or endorsed by OPM or USAJOBS.gov