Health Systems Specialist - High Reliability Organization (HRO) Coordinator

U.S. Department of Veterans Affairs

Hampton (VA)

On-site

USD 76,000 - 99,000

Full time

2 days ago

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Job summary

The Hampton VA Medical Center in Hampton, Virginia, is seeking a Health Systems Specialist - High Reliability Organization (HRO) Coordinator to perform broad analytical studies of medical facility operations, including organizational structures, management systems, resources, and patient care support. You will prepare reports with substantive recommendations to improve efficiency and productivity.

Promotion potential is described; telework may be authorized.

Qualifications

There is no educational substitution at this grade level.

Responsibilities

Plans and conducts analytical studies of medical facility health care delivery services including organizational structures, management systems, and resource management.
Performs studies on workload, workflow, staffing, and overtime usage.
Prepares study reports with recommendations to improve effectiveness, efficiency, and productivity of the health care program.
Makes formal presentations to medical management to propose major modifications to facility organization, services, and administration.

Education

Transcript required with education verification

Job description

Health Systems Specialist - High Reliability Organization (HRO) Coordinator

Department: Department of Veterans Affairs

This position is for an Health Systems Specialist - High Reliability Organization (HRO) - Cooordinator at the Hampton VA Medical Center, in Hampton, Virginia.

Key Responsibilities

Plans and conducts a variety of broad and complex analytical and evaluative studies of a wide range of medical facility health care delivery services such as organizational structures, management systems for the administrative services in the health care delivery system; human resources, space, equipment and financial resources; medical records administration; and medical facility housekeeping.

Conducts management studies in organizational entities with critical problems; conducts and integrates cyclical management studies and conducts studies with Systematic Internal Reviews and Management Briefings. Conducts studies that analyze problems related to workload, work distribution, workflow, and work controls. The incumbent also performs studies that analyze overtime usage, organizational structure, and staffing requirements.

Prepares study reports and findings that include substantive and innovative recommendations to improve the effectiveness, efficiency, and productivity of the medical facility health care program.

Makes formal presentation to medical management officials to propose major modifications and improvements regarding the facility organization structure and functions; health care services; a variety of administrative support services; the establishment of an atmosphere conducive to the accomplishment of the basic medical facility mission; and the promotion of good relations with a variety of groups and individuals including patients and staff, as well as representatives of other medical facilities, and community organizations.

Conducts quarterly reviews will include an analysis of quarterly financial audits, which cover human resources management requirements; review of fiscal audits; internal reports; external reports; internal control procedures; unannounced agent cashier audits; review of service-level policy memorandums; and training by local management.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 07:30am - 04:30pm Monday - Friday Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position. Position Description/PD#: Health Systems Specialist - High Reliability Organization (HRO) Coordinator/PD030250 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $75788 – $98530/yr.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Public' hiring path.