Health System Specialist

U.S. Department of Veterans Affairs; North Chicago (IL); Hybrid; USD 83,000 - 130,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The U.S. Department of Veterans Affairs seeks a Health System Specialist to serve as a full-time leader/facilitator for Continuous Process Improvement (CPI) initiatives.

The role includes training staff on improvement sciences and change management, and identifying opportunities to improve productivity across the facility. You will coordinate CPI activities with daily operations, facilitate DMAIC, DMADV, RIEs, Kaizen and other methods, and report tangible benefits and ROI.

Qualifications

• Transcript must be submitted with your application.
• Education from accredited institutions or foreign credentials with equivalency.
• If using foreign education, submit Foreign Equivalency Certificate.
• U.S. Department of Education recognizes degrees for Federal employment.

Responsibilities

• Plan, implement, and analyze a facility-wide CPI program.
• Coordinate CPI/LSS activities with day-to-day operations.
• Facilitate DMAIC, DMADV, RIEs, Kaizen, 5S, and value stream analysis.
• Provide education and training on the CPI plan to staff.
• Report ROI and cost benefits of CPI initiatives.

Skills

CPI leadership

Lean Six Sigma

Process facilitation

Training staff

Change management

Education

Transcript required

Foreign education recognition

Job description

• Department: Department of Veterans Affairs

The purpose of this position is to serve as a full-time leader/facilitator for Continuous Process Improvement (CPI) initiatives. The health System Specialist will train all staff on applicable improvement sciences and change management methodologies, identify, and improve productivity efficiencies and processes using the appropriate improvement science or change management process.

Key Responsibilities

Major Duties Include: Participate in planning, implementing, and analyzing a facility-wide program for CPI; Coordinate the effects of CPI/Lean Six Sigma (LSS) activities at the facility to ensure an effective program that integrates seamlessly with day-to-day performance improvement and line operations; Perform as a member of the CPI team as required in the facilitation, planning, progress, and completion of technically challenging strategic projects of significant value; Assist with planning, organizing, and executing the full Define, Measure, Analyze, Improve, Control (DMAIC), Design Measure Analyze Develop Validate (DMADV), Rapid Improvement Events (RIEs), Kaizen, 5S, Value Stream Analysis (VSA), and other applicable improvement initiatives; Serve as the expert facilitator on the team, using the tenets of Six Sigma, Lean, the Theory of Constraints, Lean Daily Management (LDM), Plan-Do-Study-Act (PDSA), and Change Management, facilitating the team to achieving the desired future state; Employ tools such as visual management, standard work development, and deployment and benchmarking where appropriate.

Each of these analytical tools can be used separately but are often used in combination to develop a sustained focus on CPI; Provide input to advise the FHCC Director, Deputy Director, Executive Leadership Team (ELT), and the Board of Directors (BOD) in the development and implementation of the organization wide CPI Program.

Coach the FHCC Director, Deputy Director, EL T, BOD, and other senior leaders on behaviors and decisions to ensure projects are successful, they meet deadlines, and results are sustained over time; Develop initiatives for the CPI strategic plan and will provide education and training to all staff on the plan; Assist with collecting, analyzing, and providing metrics for the FHCC; Lead, review, and evaluate improvement initiatives and assists process owners with their CPI portfolio management, coordination, planning, and execution; Use various software tools to coordinate financial benefits, calculations, methodology and business case analysis; and Report tangible cost benefits, reduced cycle time, and/or safety enhancement and Return on Investment (ROI) results gained from the implementation process and provide valid measurement between the ROI and FHCC product lines.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8:00am to 4:30pm M-F Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Health System Specialist/PD06374A

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $83482 – $130080/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-02.

What is the work schedule?

This is a 8:00am to 4:30pm M-F position.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.