Health System Solutions Enablement Director

McKesson; Irving (TX); Hybrid; USD 85,000 - 141,000; Full time

Job summary

McKesson is seeking a Director of Health System Solution Enablement to manage health system customer relationships and drive adoption across the portfolio. You will collaborate with Product, Sales, Analytics, Technology, and Operations to optimize usage of McKesson analytics and performance solutions.

In this role, you will lead onboarding programs, enablement activities, and executive customer reviews, while guiding customers through change management and solution adoption.

Qualifications

• 4+ years of relevant customer success, healthcare tech, analytics, or related field.
• Experience with health system stakeholders and cross-functional teams.
• Strong communication and ability to present to executives.

Responsibilities

• Lead onboarding and adoption activities across assigned accounts using established methodologies.
• Deliver customer success plans and value realization measures.
• Coordinate with Product, Tech, and Analytics to improve adoption and outcomes.
• Conduct business reviews and report on solution performance and utilization trends.

Skills

Analytical skills

Cross-functional collaboration

Presentation skills

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

CRM platforms

BI tools

Job description

McKesson is seeking a Director of Health System Solution Enablement to manage health system customer relationships and drive adoption across the portfolio. You will collaborate with Product, Sales, Analytics, Technology, and Operations to optimize usage of McKesson analytics and performance solutions.

In this role, you will lead onboarding programs, enablement activities, and executive customer reviews, while guiding customers through change management and solution adoption.