Health Start Case Worker - Health and Human Services (1026)

Coconino County Arizona; Page (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Vacation Leave

Health Insurance

Dental Plan

Vision Plan

Life Insurance

Wellness Program

Job summary

Coconino County's Health Start Program seeks a Social Services Case Worker to perform case management for low-income clients under general supervision. The role supports home visiting, education, advocacy, and coordination with partners in the northern region of the county.

The ideal candidate will conduct comprehensive assessments, develop individualized case plans, and connect clients with services. The position emphasizes confidentiality, dignity, and culturally competent communication with

Qualifications

• Must have four years of progressively responsible social services experience, or an associate degree with three years of experience, or a bachelor’s degree with two years of experience, or any equivalent combination.
• Ability to interview, assess, and develop individualized case plans; strong communication and referral skills; knowledge of eligibility rules for multiple programs; ability to coordinate with agencies.

Responsibilities

• Interview applicants and gather pertinent information.
• Conduct comprehensive assessments to identify needs and strengths.
• Develop individualized case plans with goals and success strategies.
• Provide referrals and information on other services and eligibility.
• Support clients to meet goals and review case plans.
• Coordinate services with other agencies and may conduct home visits.
• Maintain documentation and records and ensure compliance.

Job description

Nature of Work

Under general supervision performs work of moderate difficulty in social services case management for low-income clients; performs related work as assigned.

The Health Start Program is an evidence-informed home visiting program that provides home-based education, support, and advocacy services to pregnant/postpartum people and their families in the northern region of Coconino County. The Health Start Program team consists of a Program Coordinator, two (2) full-time Case Workers. Case Workers' carry a caseload of 25 families and conduct weekly in-home visits.

This position is funded by the Health Start program.

Typical Duties

(Illustrative Only)

• Interviews and elicits pertinent information from persons applying for assistance
• Conducts comprehensive assessments with individuals and families to identify strengths and areas of need
• Interprets rules and regulations regarding eligibility for a range of programs
• Works with clients to develop individualized case plans, including specific goals and success strategies
• Provides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rights
• Supports clients in meeting short and long-term goals throughout the term of the case plan
• Maintains and works with funding allocations
• Provides follow-up and case plan review and revision as needed
• Coordinates services with other agencies and makes presentations
• May conduct home visits
• Compiles data to prepare records and reports
• Attends required meetings and trainings

Essential functions of this position include: driving; sitting for computer entry, typing, answering telephones, etc; working with and around other staff, administration, inmates and citizens, etc; dealing with interruptions; repetitive motion (hand / wrist) for computer and phone work; vision acuity (near / far); hearing and speech for ordinary conversation; touch and finger dexterity for using radios, intercoms, telephones and computers.

Minimum Qualifications

• Four years of experience of progressively responsible experience in social services work OR
• Associate degree in a related field working with children and families and three years of experience of progressively responsible experience in social services work OR
• Bachelor's degree in a related field working with children and families and two years of experience of progressively responsible experience in social services work OR
• Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

ADDITIONAL REQUIREMENT

S: if the position is in Community Services department, then a fingerprint clearance card is required.

Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.

Preferred Qualifications

Work experience in social services, health education, public health, Community Health Worker, Home Visitor, or similar work-related experience OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

The ideal candidate will have an Associate's degree or is studying in a field related to working with children and families or public health, and some experience providing services to children and families. The ideal candidate also has experience establishing trusting relationships and working with diverse populations.

This position is safety sensitive.

This position is non-exempt from overtime.

Knowledge, Skills And Abilities

Working knowledge of:

• Challenges and needs of the low-income population
• Available community resources
• Methods and procedures used in determining eligibility for social services
• Funding allocations
• Interviewing and investigative techniques
• Principles and practices of case management

Skill In

• Eliciting information through intake screening interviews and financial documentation
• Interpersonal communication with culturally diverse clients
• Operation of various office equipment, including applicable software

Ability To

• Assess the needs of low-income people and identify appropriate solutions
• Demonstrate tact, initiative, and sound judgment under challenging circumstances
• Work well with people of diverse social, cultural, and economic backgrounds
• Maintain strict confidentiality
• Prepare and maintain accurate documentation and records
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with employees, other agencies, service providers, and the public
• Follow written and verbal instructions
• Communicate effectively verbally and in writing

Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits

Coconino County offers a comprehensive employee benefits package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre-Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long-Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On-going Training Opportunities
• Free bus transportation/ EcoPass bus pass

Elective Coverage

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax-deferred investment program
• Accidental and Disability Insurance
• Short Term Disability