Health Plan Outreach Analyst & HEDIS Coordinator

CVS Health; Oklahoma; Hybride; USD 29 000 - 51 000; Plein temps

Résumé du poste

CVS Health is seeking a diligent full-time team member in Oklahoma to coordinate member outreach and ensure access to health plan benefits. You will handle inquiries via in-person, phone, and written channels while supporting HEDIS initiatives and regulatory requirements.

The role requires 2+ years in outreach or health education, 1+ year in customer service, and strong data-handling skills, with a high standard of detail and communication.

Qualifications

• 2+ years in member outreach, health care marketing or health education.
• 1+ years in customer service or call center experience.
• 1+ years of experience working with data and reports.
• Ability to work independently with high attention to detail.
• Strong verbal and written communication skills.

Responsabilités

• Coordinate member outreach to promote effective use of health plan benefits.
• Respond to member inquiries in person, by phone, and in writing.
• Support HEDIS quality initiatives and regulatory/contractual requirements.
• Assist with medical record capture and data abstraction.

Connaissances

Member outreach

Healthcare customer service

Data handling

Attention to detail

Verbal and written communication

MS Office Suite proficiency

Formation

High School Diploma

Bachelor's Degree

Outils

MS Office Suite (Teams Outlook Word Excel)

Description du poste

CVS Health is seeking a diligent full-time team member in Oklahoma to coordinate member outreach and ensure access to health plan benefits. You will handle inquiries via in-person, phone, and written channels while supporting HEDIS initiatives and regulatory requirements.

The role requires 2+ years in outreach or health education, 1+ year in customer service, and strong data-handling skills, with a high standard of detail and communication.