Health Plan Implementation Lead

HealthPartners/GHI; BLOOMINGTON (MN); Hybrid; USD 56,481 - 84,033; Full time

Job summary

HealthPartners/GHI is hiring a Project Implementation Manager to lead the implementation process for new and renewing health plan customers with complex plan offerings. This role ensures successful project execution by managing cross-functional relationships with Marketing, Sales, and internal teams, delivering exceptional customer experience and operational readiness.

Based in Bloomington, MN, this full-time hybrid role requires a bachelor’s degree and at least five years in health plan project

Qualifications

• A bachelor’s degree in Business Management, Information Services, Communications, related, or equivalent experience.
• At least five years of experience in health plan and/or employer benefit plan project management and implementation, including large-scale projects/programs.
• Proven ability to manage multiple projects and meet deadlines.
• Strong written and oral communication skills.
• Proficiency in Microsoft Office (Excel, Word), JIRA, and Confluence.
• Knowledge of Scrum/Agile methodology and practices.

Responsibilities

• Serve as the primary leader for administrative systems implementation for new and renewing customers.
• Partner with HealthPartners Sales teams to ensure seamless onboarding and renewal processes.
• Act as project manager for strategic and complex implementations, maintaining accountability for timelines and deliverables.
• Develop and maintain detailed project plans for each customer implementation.
• Coordinate implementation work teams to ensure informed and engaged business units.

Skills

Communication skills

Project management

Cross-functional collaboration

Time management

Agile/Scrum

Education

Bachelor's degree or equivalent experience

MBA (preferred)

Tools

JIRA

Confluence

Microsoft Office

Job description

HealthPartners/GHI is hiring a Project Implementation Manager to lead the implementation process for new and renewing health plan customers with complex plan offerings. This role ensures successful project execution by managing cross-functional relationships with Marketing, Sales, and internal teams, delivering exceptional customer experience and operational readiness.

Based in Bloomington, MN, this full-time hybrid role requires a bachelor’s degree and at least five years in health plan project