Health Navigator

ReliefWeb; San Diego (CA); Hybrid; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Healthcare Navigator to enhance healthcare access for Cuban and Haitian entrants. In this impactful role, you will coordinate healthcare services, provide individualized support, and advocate for clients within the healthcare system. You will work closely with diverse populations, ensuring they receive the necessary resources to thrive in their new environment. This position offers a blend of office and fieldwork, allowing you to make a significant difference in the lives of newcomer families. If you're passionate about healthcare and community support, this opportunity is perfect for you.

Benefits

10 Sick Days

10 US Holidays

20-25 Paid Time Off Days

Medical Insurance

Dental Insurance

Vision Insurance

403b Retirement Savings Plan

Disability Insurance

Life Insurance

Employee Assistance Program

Qualifications

• Bachelor's degree in social work or related field preferred.
• 2+ years relevant experience in human services field preferred.

Responsibilities

• Coordinate healthcare services for Cuban and Haitian entrants.
• Conduct intake services and develop care plans with clients.
• Assist clients in selecting healthcare providers and scheduling.

Skills

Relationship Building

Problem-Solving

Multi-tasking

Attention to Detail

Fluency in English

Fluency in Haitian Creole

Fluency in French or Spanish

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office (Word, Excel, Outlook)

Digital Tools for Data Entry

Job description

USA

Health Navigator

Organization

• International Rescue Committee
  
  

Posted 17 Apr 2025 Closing date 16 May 2025

Job Overview:

Healthcare Navigators will coordinate healthcare services and referrals for Cuban and Haitian entrant clients under the supervision of the Casework Supervisor. They will work with these clients to improve access to healthcare and promote the health of newcomer families as they begin their lives in the United States.

Major Responsibilities

Responsibilities include, but are not limited to:

• Conduct intake services with clients to assess needs. Develop a plan of care in partnership with each client. Provide individualized support through direct services, referrals, and advocacy.
• Schedule and facilitate refugee health screenings for all new arrivals through the Refugee Health Assessment Program (RHAP). Obtain documentation from the RHAP provider that the screening has been completed.
• Assess and monitor client progress to support their attainment of established goals, address challenges, and ensure that available resources are utilized.
• Coordinate health plan selection and advocate to healthcare centers on behalf of clients who are having difficulty accessing services.
• Assist clients with the selection of a primary care physician (PCP) and help schedule initial appointments once the selection has been made, ensuring each client is comfortable with contacting their PCP and with scheduling their own appointments.
• Develop and distribute healthcare guides tailored to each new arrival/family.
• Conduct regular outreach to healthcare providers and social service agencies to address health needs and identify resources.
• Case note each client interaction in accordance with program requirements. Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations. Build and maintain relationships with area service providers for the benefit of clients.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of volunteers and interns.
• Other duties as assigned.

Education:

Bachelor’s degree in social work or related field of study preferred.

Work Experience

• Familiarity with US healthcare system and healthcare programs for low-income families strongly preferred.
• Relevant professional experience in human services field required; minimum of 2 years’ experience strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.

Demonstrated Skills & Competencies

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English and Haitian Creole, French, or Spanish, both spoken and written is required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.
• Ability to drive agency’s mini-van and drive at night.

Working Environment

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• This position will work from the IRC office in City Heights.
• Offices hours are scheduled as Monday-Friday, 8:30am-5pm; some evening and weekend events required.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer:

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

How to apply

Please Apply On Our Website

https://careers.rescue.org/us/en/job/req57855/Health-Navigator

Job details

Country

• United States of America

City San Diego, CA/ Hybrid Source

• International Rescue Committee

Type

• Job

Career category

• Program/Project Management

Years of experience

• 0-2 years

Theme

• Health