Health Leave Coordinator

University of Southern California; Glendale (CA); On-site; USD 70,429 - 76,232; Full time

Job summary

The Health Leave Coordinator at the University of Southern California, within the Office of Campus Wellness and Crisis Intervention, supports students and families through Health Leave of Absence processes. This non-clinical role administers leaves, collaborates with campus partners, and ensures smooth transitions back to the USC community.

The position emphasizes case management, coordination with multiple departments, and maintaining confidential student records.

Qualifications

• Master's degree in psychology or related field preferred.
• Licensed or within 6 months of completing licensure requirements.
• Minimum one year of post-graduate professional experience in clinical or university settings preferred.
• Experience in case management support and crisis intervention.
• Experience with diverse student populations in higher education.
• Familiarity with university policies, protocols and databases.
• Strong problem-solving and communication skills; professional and confidential.

Responsibilities

• Provides guidance and coordination for students and families considering health leave of absence.
• Coordinates with faculty and departments to plan health leave and return.
• Assesss appropriateness of health leave requests on an individual basis and determine return conditions.
• Collaborates with academic units and advisors on health leave plans for successful return.
• Assists in developing comprehensive Health Leave Plans and coordinates with providers and partners.
• Monitors treatment plan compliance and university expectations; maintains student contact as needed.
• Maintains records and supports annual health leave reports.
• Coordinates with campus departments to assist students benefiting from a health leave; advocates for best options.

Skills

Case management

Crisis intervention

Multitasking

Communication skills

Interpersonal skills

Education

Master's degree in psychology or related field

Licensed or within licensure timeframe

Job description

Health Leave Coordinator

Campus Support and Intervention

Office Of Campus Wellness and Crisis Intervention

Application Procedure: To be considered for this opportunity, please submit a cover letter with your resume/CV.

About USC

The University of Southern California (USC) is one of the world's leading private research universities with approximately 40,000 students from all 50 states and enrolls more international students than any other U.S. university. USC is located in the heart of Los Angeles, a culturally rich metropolitan city, and is close to both beach and mountains with wonderful outdoor recreation opportunities. The mild temperatures along with the city's average of 329 days of sun per year makes Los Angeles a wonderful city to live and work.

About the Opportunity

The Health Leave Coordinator (HLC) is a non-clinical position in the Office of USC Campus Support and Intervention (CSI) and is responsible for supporting students and their families in the process of taking a Health Leave of Absence (HLOA) from the University. The HLC will help constituents determine the appropriateness of a HLOA, as well as determine the necessary steps in requesting a Health Leave. The HLC will administer the leave and support the student through the administrative and logistical issues associated with the leave and return processes. The HLC will collaborate with campus partners and academic units to determine an individualized health leave plan and a supportive return plan. The HLC will determine the readiness for a student to return from leave and, on a case-by-case basis, collaborate with campus partners on the student's readiness, and recommendations for when a student returns to the USC community.

The HLC will assist the CSI team in supporting students, faculty, and staff in navigating other university processes, respond to crises -individual and campus-wide, and assist families of those in distress. The HLC is also responsible for caseload analysis of all HLOA cases in order to ensure a timely and thorough response, and in identifying and presenting best options and solutions for students who require a HLOA and CSI support.

This position is supervised by CSI's Assistant Director of Student Health Leaves (ADSHL). Together, with the ADSHL, the HLC will be a part of continuing to develop CSI's system of addressing student needs on a systemic level. The position requires a strong, creative and flexible candidate.

Job Accountabilities

• Provides guidance, recommendations and coordination for students and their families who may be considering or wish to take a Health Leave of Absence.
• Coordinates, resolves, guides and intervenes with faculty, staff and University departments to determine the necessary steps assuring a smooth transition for a student's HLOA and return.
• Determines appropriateness of HLOA request on an individual basis. Makes individualized assessment of the student's situation and makes determination of conditions of student's return.
• Collaborates frequently with academic units and advisors on recommendations for HLOA and campus partners to determine best plan for a successful return.
• Assists students, or student's designee, in developing a comprehensive Health Leave Plan. Communicates with student, treatment providers, and campus partners in necessary coordination of student's successful return from a HLOA.
• Monitors student compliance with treatment plans and/or university expectations. Maintains contact with and meets with students to address students' needs and University requirements, as appropriate. Fosters student self-advocacy to manage their academic, personal and fiscal responsibilities.
• Maintains records and tracking system to track students on HLOA and returning from HLOA. Assists with annual HLOA reports.
• Coordinates with relevant campus departments in identifying and assisting students who would benefit from an HLOA. Advocates and plans with faculty, academic advisors and other department representatives including, but not limited to, Student Accessibility Services, Housing, Financial Aid, Student Health Center, Residential Education, Academic Review and Retention, Registrar, The Graduate School and Admissions on best options ensuring for student success while on and when returning from HLOA.
• Assists the CSI team with timely and thorough assessment, response referrals and follow-up with students, faculty, and staff impacted by concerning and critical issues and events.
• Provides case management, resolving, guiding and intervening on complex problems that adversely affect a student's academic success or a faculty or staff members' work. Coordinates with internal and external constituents, evaluates problems, and identifies options and solutions for resolution. Provides information and guidance to students, faculty, staff and family members and facilitates their connection to resources.
• Partners with campus departments and offices in support and incident response efforts including Student Health Services, Student Counseling Services, Center for Work and Family Life, Residential Education, Judicial Affairs, Department of Public Safety, academic units, Fraternity and Sorority Leadership and Development, Relationship and Sexual Violence Prevention and Programs, the Office of Equity, Equal Opportunity and Title IX, and Human Resources.
• In addition, the successful candidate must demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values.

Preferred Qualifications

Education

• Master's degree from an accredited institution in psychology or related fields such as MA, MSW or MFT preferred, a master's from and accredited institution in higher education Student Affairs such as M. Ed or M.S will be considered.
• Licensed or within 6 months of completing licensure requirements.

Years of Experience

• A minimum of one year of post-graduate professional experience in a clinical or university setting preferred.
• Experience in the area of case management support and crisis intervention with the ability to calmly manage multiple situations and projects at the same time.
• Experience working with a diverse student population in higher education.
• Demonstrated proficiency with university policies, protocols and databases.
• Excellent problem-solving skills, written and oral communication skills, and listening skills. Proven interpersonal skills, with the ability to develop good stakeholder relationships and work effectively with students, faculty, staff, administrators and family members.
• Must have demonstrated organizational skills and be able to undertake multiple tasks simultaneously. Must be professional and a self-starter.
• Must have high standards of professionalism and confidentiality.

The annual hourly range for this position is 33.86-36.65 When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate's experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market conditions.

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