Health IT Stakeholder Liaison

Stanford Health Care; California (MO); On-site; USD 92,000 - 121,000; Full time

Job summary

Stanford Health Care is seeking a Digital Success Partner (DSP) within the IT Applications team in Palo Alto. The DSP serves as a business relationship manager, owning stakeholder relationships, problem definition, and cross‑functional communication for a primary domain.

You will work with nursing informatics, operate in ServiceNow, and support governance, prioritization, and roadmaps. The role requires 4–7 years in a technical/operational healthcare setting and a bachelor’s or associate degree.

Qualifications

• Bachelor's or Associate degree plus compensatory healthcare experience required.
• 4–7 years of relevant experience in technical analyst, clinical operations, informatics, or informatics education roles.
• Proven ability to distill complex information into concise communication for varied audiences.

Responsibilities

• Owns stakeholder relationships in a primary domain; provides backup coverage in a secondary area.
• Maintains understanding of clinical and operational needs; identifies opportunities for technology or process changes.
• Provides status updates to leaders and stakeholders; communicates roadmap and in-flight work across teams.

Skills

Stakeholder management

Critical thinking

Communication

Influence without authority

Problem definition

Education

Bachelor's degree or Associate degree with healthcare experience

Tools

ServiceNow

Job description

Stanford Health Care is seeking a Digital Success Partner (DSP) within the IT Applications team in Palo Alto. The DSP serves as a business relationship manager, owning stakeholder relationships, problem definition, and cross‑functional communication for a primary domain.

You will work with nursing informatics, operate in ServiceNow, and support governance, prioritization, and roadmaps. The role requires 4–7 years in a technical/operational healthcare setting and a bachelor’s or associate degree.