Revenue Cycle Digital Success Partner

Stanford Health Care; California (MO); Hybrid; USD 91,000 - 121,000; Full time

Benefits offered by this job

Hybrid work model

Onsite collaboration days

Job summary

Stanford Health Care seeks a Digital Success Partner (DSP) to build strong business and clinical relationships, translate needs into IT solutions, and guide the IT Applications agenda across Technology & Digital Services. You will serve as a critical, highly visible liaison, balancing operational realities with strategic priorities.

The role emphasizes proactive communication, governance-ready problem statements, and collaboration across operations, informatics, and project teams to deliver

Qualifications

• Requires strong stakeholder management and problem-definition skills.
• Experience bridging business/clinical needs with IT solutions.

Responsibilities

• Owns stakeholder relationships in primary domain and provides backup coverage.
• Defines problems and captures business context for governance and prioritization.
• Keeps leaders and teams updated on issues, decisions, risks, and next steps.
• Communicates across tickets, projects, and roadmaps to ensure transparency.

Skills

Stakeholder management

Business relationship management

Communication

Critical thinking

Conflict navigation

Influence without authority

ServiceNow

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Job description

Stanford Health Care seeks a Digital Success Partner (DSP) to build strong business and clinical relationships, translate needs into IT solutions, and guide the IT Applications agenda across Technology & Digital Services. You will serve as a critical, highly visible liaison, balancing operational realities with strategic priorities.

The role emphasizes proactive communication, governance-ready problem statements, and collaboration across operations, informatics, and project teams to deliver