Digital Success Partner: Tech & Ops Liaison

Stanford Health Care; United States; Hybrid; USD 138,000 - 183,000; Full time

Job summary

Stanford Health Care in Palo Alto, California, is seeking a Digital Success Partner to manage stakeholder relationships, define problems, and align IT Applications work with clinical and operational goals across Technology & Digital Solutions.

The DSP works with nursing informatics and application teams, communicates status and roadmaps to leaders, and maintains ongoing on-site collaboration while facilitating governance and timely issue resolution.

Qualifications

• Degree or equivalent healthcare experience required.
• Experience in technical analysis, informatics, or healthcare operations.
• Strong communication and stakeholder management skills.

Responsibilities

• Manages stakeholder relationships across domains and documents requirements.
• Monitors ServiceNow tickets and coordinates with analysts.
• Communicates project status and roadmaps to leadership.
• Collaborates with nursing informatics and clinical stakeholders.

Skills

Stakeholder management

Communication

Critical thinking

Problem definition

ServiceNow

Influence without authority

Education

Bachelor's or Associate degree with healthcare experience

10+ years healthcare operational experience alternative

Tools

ServiceNow

Job description

Stanford Health Care in Palo Alto, California, is seeking a Digital Success Partner to manage stakeholder relationships, define problems, and align IT Applications work with clinical and operational goals across Technology & Digital Solutions.

The DSP works with nursing informatics and application teams, communicates status and roadmaps to leaders, and maintains ongoing on-site collaboration while facilitating governance and timely issue resolution.