Health IT Manager

Hawaii Primary Care Association; Honolulu (HI); Hybrid; USD 71,000 - 92,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Retirement plan with Employer_contrib

Generous Paid time off and Holiday

Job summary

Hawaii Primary Care Association in Honolulu, HI seeks an RHTP Health IT Manager to oversee health IT projects, coordinate EHR modernization, interoperability, and health information exchange, and support cybersecurity readiness.

You will translate priorities into action, monitor performance and risks, train staff across CHCs, and build strong partnerships with vendors and public agencies. This full-time, hybrid role requires 5+ years in health IT project management and a relevant degree.

Qualifications

• Bachelor’s degree or equivalent in health informatics, information systems, computer science, public health, healthcare administration or related field; Master’s degree preferred.
• Five or more years of experience in health IT implementation, EHR/EMR optimization, interoperability, cybersecurity, or healthcare technology project management.
• Experience with community health centers, rural providers, safety-net organizations, or multi-organization healthcare initiatives preferred.
• Working knowledge of health IT modernization, vendor coordination, data exchange standards, workflow improvement, and healthcare privacy and security requirements.

Responsibilities

• Manage assigned RHTP health IT projects from planning through implementation, stabilization, performance monitoring, and continuous improvement.
• Coordinate EHR/EMR modernization, interoperability, FHIR and ADT readiness, health information exchange participation, cybersecurity readiness, and related infrastructure work.
• Maintain project plans, roles, milestones, documentation, decision processes, and accountability across HPCA teams, CHCs, vendors, consultants, and partners.
• Conduct health IT readiness, workflow, and data quality assessments and provide training, technical assistance, implementation, and post-go-live support.
• Monitor deliverables, budgets, risks, dependencies, and emerging needs; resolve barriers and elevate significant issues to program leadership.
• Serve as the super user and trainer for multiple EHR platforms, providing technical assistance, workflow optimization, user training, troubleshooting, and best practice guidance to CHC staff.
• Use project and operational data to communicate performance, decisions, risks, and impact and to guide continuous improvement.
• Build effective relationships with participating organizations, government agencies, funders, technology partners, and other stakeholders.
• Supervises staff and manages relationships with vendors, fostering collaboration, strong performance, and a shared commitment to project outcomes.

Skills

Microsoft Excel

Power BI

Tableau

Azara DRVS

Microsoft 365

Education

Bachelor's degree in health informatics or related field

Master's degree preferred

Tools

Microsoft 365 Suite

Job description

Job Purpose and Basic Function

The RHTP Health IT Manager provides day-to-day management of health information technology projects within HPCA’s Rural Health Transformation Program (RHTP). Building on HPCA’s health data and informatics work, the role coordinates EHR modernization, interoperability, health information exchange, cybersecurity readiness, and technical assistance for participating community health centers (CHCs). Working under senior leadership, the Manager translates project priorities into coordinated action, monitors performance and risks, supports partners and vendors, and helps deliver timely, sustainable, and measurable results.

Description of Primary Responsibilities and Duties

1)Manage assigned RHTP health IT projects from planning through implementation, stabilization, performance monitoring, and continuous improvement.

2)Coordinate EHR/EMR modernization, interoperability, FHIR and ADT readiness, health information exchange participation, cybersecurity readiness, and related infrastructure work.

3)Maintain project plans, roles, milestones, documentation, decision processes, and accountability across HPCA teams, community health centers, vendors, consultants, and partners.

4)Conduct health IT readiness, workflow, and data quality assessments and provide training, technical assistance, implementation, and post-go-live support.

5)Monitor deliverables, budgets, risks, dependencies, and emerging needs; resolve barriers and elevate significant issues to program leadership.

6)Serve as the super user and trainer for multiple EHR platforms, providing technical assistance, workflow optimization, user training, troubleshooting, and best practice guidance to CHC staff.

7)Use project and operational data to communicate performance, decisions, risks, and impact and to guide continuous improvement.

8)Build effective relationships with participating organizations, government agencies, funders, technology partners, and other stakeholders.

9)Supervises staff and manages relationships with vendors, fostering collaboration, strong performance, and a shared commitment to project outcomes.

10) Provides additional assistance and support as assigned.

1)Displays advanced organizational and project management skills while coordinating multiple priorities, partners, and deliverables.

2)Develops practical, data-informed solutions consistent with project requirements and organizational goals.

3)Exercises sound judgment, communicates recommendations clearly, and knows when to elevate decisions or risks.

4)Works collaboratively through complex situations and supports accountable, timely resolution of issues.

Communications Skills

1)Excellent written, verbal, presentation, and facilitation skills.

2)Communicates technical concepts, project performance, decisions, and risks clearly for technical and general audiences.

3)Possesses excellent cross-cultural communication skills and builds productive relationships with clinical, technical, organizational, and community partners.

Professional/Technical Knowledge, Skills & Abilities

1)Bachelor’s degree, or equivalent education and experience, in health informatics, information systems, computer science, public health, healthcare administration, or a related field, with a Master's degree preferred.

2)Five or more years of experience in health IT implementation, EHR/EMR optimization, interoperability, cybersecurity, or healthcare technology project management.

3)Experience with community health centers, rural providers, safety-net organizations, or multi-organization healthcare initiatives preferred.

4)Working knowledge of health IT modernization, vendor coordination, data exchange standards, workflow improvement, and healthcare privacy and security requirements.

5)Ability to coordinate projects, guide staff or contractors, provide technical assistance, and manage multiple priorities without direct supervisory authority.

6)Proficient in Microsoft 365 Suite, with advanced Microsoft Excel skills. Experience with Power BI, Tableau, Azara DRVS, or similar analytics platforms is preferred.

Licenses & Certifications

1)None.

Work Environment & Conditions

The work environment characteristics described here are representative of those this position encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1)Operates in an indoor, hybrid office/remote office environment, based in Honolulu, Oahu.

2)Work Hours: Full-time, 40 hours per week. Occasional evening and weekend work may be required as job duties demand.

3)Routinely uses standard office equipment such as computers and telephones.

4)Requires the ability to work under stress during peak workload periods.

5)Continued employment is dependent upon available funding.

Anticipated Salary Range: $71,000 to $92,000

• Health insurance
• Vision insurance
• Life insurance
• Retirement plan with Employer Contribution
• Generous Paid time off and Holiday schedule