Health Information Technology Manager - Administration

Carolina Family Health Centers, Inc.; Wilson (NC); On-site; USD 68,000 - 69,000; Full time

Benefits offered by this job

401(k) and match

AD&D insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Holidays

Vision Insurance

Job summary

Carolina Family Health Centers, Inc. is seeking a Health Information Technology Manager to lead the administration and optimization of our EHR and health information systems in Wilson, NC.

You will partner with clinical and operational leaders to align workflows with regulatory requirements and organizational goals, driving data integrity and system reliability. The role requires prior experience with EHRs, interoperability, and analytics, with a focus on improving patient care, reporting, and

Qualifications

• Associate’s degree or higher in health information technology, health information management, health informatics, information systems, healthcare administration, business administration, computer science, or a related field.
• Three years experience working with electronic health records, healthcare information systems, clinical informatics, healthcare data, or a related field.
• Supervisory or management experience.

Responsibilities

• Provides day-to-day leadership and oversight of the EHR and related health information technology applications.
• Leads or participates in health information technology implementation and optimization projects.
• Coordinates with vendors and partners to ensure project requirements and deliverables are met.
• Supports orientation and system training for new employees and providers.

Skills

EHR experience

Healthcare data

Clinical informatics

Healthcare information systems

Education

Associate’s degree or higher in HIS/health IT or related field

Job description

View Our Current Available Positions Below:

Position:Health Information Technology Manager - Administration

Location: Wilson, NC

Job Id:1148

# of Openings:1

Come join our “Family” and be part of providing healthcare In the Community…For the Community.

Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care.

As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

The Health Information Technology (HIT) Manager is responsible for the effective administration, optimization, integration, and ongoing support of clinical and health information technology systems. The HIT Manager serves as a key liaison between clinical, operational, quality, compliance, information technology, and administrative teams to ensure health information systems support efficient workflows, high-quality patient care, accurate data collection, regulatory compliance, and organizational performance.

The HIT Manager provides leadership for the organization’s electronic health record (EHR) and related clinical applications, health information exchange and interoperability initiatives, clinical reporting tools, system configuration, workflow optimization, and technology-related clinical projects. The position works collaboratively with leadership, end users, technology vendors, and external partners to identify opportunities to improve the use of health information technology throughout the organization.

The HIT Manager promotes data integrity, standardization, security, usability, and effective adoption of health information technology while ensuring systems and workflows align with applicable federal and state requirements, organizational policies, and health center program requirements.

THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Provides day-to-day leadership and oversight of the EHR and related health information technology applications. Serves as a primary organizational resource for EHR functionality, configuration, workflows, enhancements, upgrades, and optimization.

Evaluates existing system functionality and identifies opportunities to improve clinical and operational workflows through effective use of technology.

Coordinates implementation, testing, validation, and deployment of system changes, enhancements, interfaces, and new applications.

Clinical Workflow and Optimization

Partners with clinical and operational leaders to assess workflows and identify opportunities to improve efficiency, quality, patient safety, and user experience. Translates clinical and operational needs into system requirements and technology solutions.

Facilitates workflow analysis, process mapping, testing, and redesign associated with health information technology. Identifies inefficient or inconsistent use of EHR functionality and develops strategies to improve standardization.

Supports development and maintenance of standardized documentation tools, templates, order sets, alerts, clinical decision support tools, and other EHR functionality.

Data Integrity, Reporting, and Analytics

Supports the accuracy, completeness, consistency, and reliability of data captured within health information systems.

Collaborates with Compliance, Finance, and other departments to support organizational reporting and data needs. Assists with development, validation, and maintenance of clinical and operational reports and dashboards.

Supports data validation and reconciliation activities associated with regulatory and programmatic reporting. Assists with Uniform Data System (UDS), clinical quality measure, HRSA, value-based care, payer, grant, and other required reporting activities, as applicable.

Interoperability and Health Information Exchange

Coordinates and supports electronic interfaces and exchange of health information with external organizations. Supports other clinical interfaces, as needed and as required.

Collaborates with internal Information Technology (IT) staff, vendors, and external partners to troubleshoot interface and interoperability issues.

Monitors interface performance and data exchange processes to identify errors or interruptions requiring resolution.

System Implementation and Project Management

Leads or participates in health information technology implementation and optimization projects. Develops project plans, timelines, testing requirements, implementation strategies, and communication plans for assigned projects. Coordinates with vendors and external partners to ensure project requirements and deliverables are met.

Training and User Support

Develops and coordinates training related to EHR and other health information technology applications. Supports orientation and system training for new employees and providers, as appropriate.

Develops user guides, workflows, tip sheets, and other educational resources.

Provides advanced application support and serves as an escalation resource for complex health information technology issues.

Privacy, Security, and Compliance

Collaborates with Information Technology, Compliance, and organizational leadership to promote the confidentiality, integrity, and availability of electronic health information.

Ensures health information technology practices are consistent with HIPAA, applicable federal and state privacy and security requirements, organizational policies, and contractual requirements.

Participates in risk assessments, audits, investigations, and corrective action activities involving health information systems, as appropriate.

Regulatory and Health Center Requirements

Maintains knowledge of health information technology requirements applicable to Federally Qualified Health Centers and other healthcare organizations.

Supports compliance with applicable HRSA Health Center Program requirements and Uniform Data System reporting requirements.

Monitors changes in federal and state requirements affecting EHR functionality, interoperability, health information exchange, electronic reporting, and patient access to health information.

Experience and Education

Associate’s degree or higher in health information technology, health information management, health informatics, information systems, healthcare administration, business administration, computer science, or a related field.

Three years experience working with electronic health records, healthcare information systems, clinical informatics, healthcare data, or a related field.

Supervisory or management experience.

Schedule

Monday, Tuesday, Wednesday, Thursday, Friday, 8 am - 5 pm

8-hour shift, day shift

Physical Requirements

• Potential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead. Proper lifting techniques required.
• May require walking primarily on a level surface for periods throughout the day.
• Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.
• 401(k) and match
• AD&D insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision Insurance

Job Type

Full-Time

License/Certification

• Not applicable

Base Pay Overview

The starting pay for this position is $68,640.00 annually. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.