Health Insurance Advisor | Client-Focused Growth Role

Rick Smith State Farm; Duncanville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

Parental leave

Wellness resources

Bonus based on performance

Job summary

Rick Smith State Farm in Duncanville, TX seeks a Health Insurance Position - State Farm Agent Team Member to deliver exceptional client experiences. You will resolve inquiries, coordinate with agency staff, and anticipate community needs while supporting agency growth.

The role emphasizes attention to detail, strong customer service, and proactive problem-solving as you assist clients with insurance options and policy changes.

Qualifications

• Dedicated to customer service.
• Able to relate to a customer, answer questions, and anticipate needs.
• Excellent communication to assist customers and coordinate with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet customer needs while promoting business growth.

Skills

Customer service

Excellent communication

Customer relations

Problem solving

Job description

Rick Smith State Farm in Duncanville, TX seeks a Health Insurance Position - State Farm Agent Team Member to deliver exceptional client experiences. You will resolve inquiries, coordinate with agency staff, and anticipate community needs while supporting agency growth.

The role emphasizes attention to detail, strong customer service, and proactive problem-solving as you assist clients with insurance options and policy changes.